Compliance Support Specialist

JOB SUMMARY:

The Compliance Support Specialist provides program support for wastewater Consent Decree compliance activities by tracking the lifecycle of Sanitary Sewer Overflows (SSOs), coordinating activities across multiple departments, monitoring regulatory reporting requirements, and assisting with technical reporting and client communications. This position serves as a key liaison between project teams, clients, and leadership to ensure timely resolution of compliance-related activities.

ESSENTIAL DUTIES/RESPONSIBILITIES:

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Monitor the status of assigned SSOs to ensure each event is investigated, documented, and resolved in accordance with Consent Decree requirements.
• Coordinate workflow and task handoffs between multiple departments and project teams to ensure timely completion of activities.
• Identify project delays, process gaps, or compliance issues and escalate concerns to project leadership as appropriate.
• Ensure compliance with document management procedures and regulatory reporting requirements.
• Assist in the preparation of technical reports by gathering, organizing, validating, and analyzing data from multiple sources.
• Maintain accurate project documentation, databases, and compliance records.
• Communicate effectively with clients to provide project updates, answer questions, and develop collaborative solutions.
• Present project findings, recommendations, and status updates to clients and internal stakeholders.
• Draft, review, and edit investigation reports, regulatory submissions, technical memoranda, and solution reports.
• Support continuous process improvements that enhance program efficiency and regulatory compliance.
• Perform other duties as assigned.