Community Manager

ABOUT US:

SyRES PROPERTIES is a privately held real estate investment and development firm focused on the acquisition, new development and asset management of institutional quality multifamily residential properties. Our development pipeline and acquisition prospects are concentrated in the western United States including California, Oregon, Washington and Nevada. We are actively looking for qualified professionals who will help execute the company’s future growth strategy.

POSITION SUMMARY:

The Community Manager reports to the Sr. Director, Property Management and is responsible for overseeing the operations and management of our conventional apartment community at SyRES. As the Community Manager, you will play a critical role in maintaining high standards of resident satisfaction, apartment maintenance, marketing and financial performance for this conventional property.

RESPONSIBILITIES:

• Oversee daily operations of a conventional multi-family apartment community, ensuring the property remains a safe, well-maintained, and welcoming environment for all residents.
• Responsible for understanding property position in the market and monitoring respective competitive properties.
• Lead, mentor, and supervise on-site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly.
• Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.
• Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.
• Conduct regular inspections (interior and exterior) to ensure the community is well-maintained and ensure compliance with company and regulatory standards.
• Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction.
• Oversee interior and exterior renovation projects, engaging the appropriate corporate-level associate when necessary, to ensure timely completion and adherence to budgetary guidelines.
• Ensure compliance with housing regulations
• Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.
• Prepare and submit annual operating budgets and conduct quarterly budget reviews.
• Maintain records for all resident transactions, including move-ins, move-outs, rent collections, and renewals.
• Foster a team-oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex.
• Other duties as assigned.

QUALIFICATIONS:

• 5–6 years of experience as a Property Manager, specializing in luxury and conventional apartment communities, including mid-rise properties in urban, downtown settings.
• Skilled in assessing operational performance and implementing targeted strategies to enhance efficiency and overall property success.
• Hands-on experience in overseeing the daily operations of a multi-family apartment community, with strong leadership skills.
• Strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.
• Proficient with property management software, such as Yardi, as well as Revenue Management software. Strong focus in managing apartment records and financials.
• Excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors.
• Strong organizational skills and attention to detail when managing operations.
• Passionate about delivering top-tier customer service and fostering a positive community for residents.

PHYSICAL AND ENVIROMENTAL REQUIREMENETS:

• Occasional bending, kneeling, and lifting up to 25 lbs
• Frequent sitting and occasional standing, walking, reaching
• Noise level may be moderate to high at times

BENEFITS/PERKS:

• Hourly wage based on relevant experience to the role. Full-time hours.
• Eligible for annual bonus based on operational metrics and leadership competencies.
• PTO.
• Full benefits package (Medical, dental, vision, cell phone reimbursement)
• 401K with dollar for dollar match up to 4%.

PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS

Syufy Enterprises and/or any affiliated entities (collectively, the “Company” or “we”) provide this California Privacy Notice (“Notice”) to describe our privacy practices with respect to our collection of Personal Information as required under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”). This Notice applies only to job applicants and candidates for employment who are residents of the State of California (“Consumers”) and from whom we collect “Personal Information” as defined in the CCPA. We provide you this Notice because under the CCPA, California residents who are job applicants qualify as Consumers. For purposes of this Notice, when we refer to Consumers, we mean you only to the extent you are a job applicant who resides in California.

1. Information We Collect from or About Job Applicants

We may directly or indirectly collect Personal Information from you in a variety of different situations and using a variety of different methods, including, but not limited to, on our website, your mobile device, through email, in physical locations, through written applications, through the mail, and/or over the telephone. Generally, we may collect, receive, maintain, and use the following categories of Personal Information, depending on the particular purpose and to the extent permitted under applicable law:

Personal Identifiers & Contact Information: Name, alias, home, postal or mailing address, email address, telephone number.

Pre-Hire, Employment, and Education History Information: Information provided in your job application or resume including prior job experience and/or positions held, your salary expectations, educational history or records of degrees and/or certifications, information gathered as part of reference checks, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.

Inferences: Based on analysis of the personal information collected, we may develop inferences regarding job applicants’ predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions.

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect:

1. Personal Identifiers

Personal Information does not include:

• Publicly available information from government records.
• Information that a business has a reasonable basis to believe is lawfully made available to the general public by the job applicant or from widely distributed media.
• Information made available by a person to whom the job applicant has disclosed the information if the job applicant has not restricted the information to a specific audience.
• De-identified or aggregated information.

2. How We Use Personal Information and Sensitive Personal Information

The Personal Information and Sensitive Personal Information we collect, and our use of Personal Information and Sensitive Personal Information, may vary depending on the circumstances. This Notice is intended to provide an overall description of our collection and use of Personal Information and Sensitive Personal Information. Generally, we may use or disclose Personal Information and Sensitive Personal Information we collect from you or about you for one or more of the following purposes:

1. To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
2. To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records), as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19.
3. To evaluate, make, and communicate decisions regarding your job application and candidacy for employment.
4. To communicate with you regarding your candidacy for employment.
5. To evaluate and improve our recruiting methods and strategies.
6. To evaluate job applicants and candidates for employment or promotions.
7. To obtain and verify employment references.
8. To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
9. COVID-19 RELATED PURPOSES

a. To reduce the risk of spreading the disease in or through the workplace.

b. To protect job applicants and everyone else at Company workplaces from exposure to COVID-19.

c. To comply with local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19, including applicable reporting requirements.

d. To facilitate and coordinate pandemic-related initiatives and activities (whether Company-sponsored or through the U.S. Center for Disease Control and Prevention, other federal, state and local governmental authorities, and/or public and private entities or establishments, including vaccination initiatives).

e. To permit contact tracing relating to any potential exposure.

f. To communicate with job applicants and other consumers (including employees and visitors to our workplace) regarding potential exposure to COVID-19 and properly warn others who have had close contact with an infected or symptomatic individual so that they may take precautionary measures, help prevent further spread of the virus, and obtain treatment, if necessary.

10. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.

11. To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.

12. To protect against malicious or illegal activity and prosecute those responsible.

13. To prevent identity theft.

14. To verify and respond to consumer requests from job applicants under applicable consumer privacy laws.

3. Sale/Sharing of Information to Third Parties

The Company does not sell your Personal Information or Sensitive Personal Information for any monetary or other valuable consideration. The Company does not share your Personal Information or Sensitive Personal Information for cross-context behavioral advertising.

4. Access to Privacy Policy

For more information, you can request a copy of the Company’s Privacy Policy by sending an e-mail to [email protected].

5. Data Retention:

Syufy Enterprises retains information for as long as reasonably necessary for the purposes for which it was collected, or as otherwise permitted or required by law. In deciding how long to retain each category of Personal Information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

By submitting my resume and/or application, I acknowledge and confirm that I have received and read and understand this Notice and I hereby authorize and consent to the Company’s use of the Personal Information and Sensitive Personal Information it collects, receives or maintains for the business purposes identified above.