COMMUNITY FACILITIES MANAGER - Baytown Apartments

Job Summary

The Community Facilities Manager position combines property and maintenance oversight and leadership, under the supervision of a Regional and/ or Area Manager. This role ensures efficient property operations, fosters a positive resident experience, and leads a cohesive team. The dual responsibilities include property management, staff training, compliance, and ensuring property maintenance aligns with cleanliness expectations and safety/regulatory standards.

Essential Job Duties and Responsibilities:

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as required by your supervisor.

Administrative Duties:

• Full property oversight, including leasing, resident relations, and financials
• Supervise, train, and evaluate team members, offering guidance to improve performance
• Develop and execute marketing strategies to attract residents
• Manage rent collection, security deposits, and budgetary compliance
• Conduct property inspections and ensure cleanliness and maintenance standards
• Address resident concerns and landlord-tenant disputes
• Monitor vendor compliance and track service requests
• Available for after-hours calls as needed

Facilities Duties:

• Oversee property maintenance and ensure compliance with OSHA standards
• Perform minor property repairs, preventive maintenance, and safety inspections
• Supervise maintenance staff, ensuring professionalism and adherence to safety policies
• Resolve plumbing, electrical, HVAC, and any other repairs necessary by performing or contacting outside vendors for assistance
• Maintain proper records, including unit turnovers, work orders, and inspections
• Available for after-hours calls as needed

Knowledge, Skills and Abilities (KSAs):

• Strong leadership skills, communication skills, and decision-making abilities, and strong customer service skills
• Frequency, and possibly, for long periods of time: walk, stand, bend, sit, climb, balance, stoop, kneel, crouch, or crawl
• Specific vision abilities are required by this job to include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus
• Safely lift or carry weights up to fifty (50) pounds without assistance
• Safely move large appliances such as ranges, refrigerators and washing machines with the use of a hand truck
• Safely use hand tools such as hammers, screwdrivers, saws, various power tools including handheld drills and circular saws
• Safely ascend and descend various types of ladders unassisted
• Tolerate normal levels of caustic chemicals and pest control chemicals
• Stay aware of all work- safety requirements pertinent to the position
• Position requires incumbent to have the tools and equipment generally associated with the field of multi-family apartment maintenance, along with experience in using specific tools and equipment
• Basic knowledge and understanding of multi-family/residential maintenance and repair

Education and Experience:

• High School Diploma or Equivalent
• Property/ Community Manager state level license where required
• Minimum of three (3) years property management experience preferred
• Proficiency in One Site preferred
• Computer literacy
• Experience in affordable housing, Tax Credit, HUD, and/ or Rural Development preferred
• The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager)
• Incumbent must possess some type of formal training or experience in the following areas: carpentry, light plumbing work, light electrical work, painting, refurnishing and cleaning, and air conditioning

Physical Demands:

• Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
• Must be able to access all areas of the property’s grounds and structures, including multilevel structures, with or without the aid of an elevator
• Able to work with at a computer for a minimum of 7 hours daily either standing or sitting
• Effectively communicate with applicants, residents, vendors, and supervisors in e-mail, by phone, or in person regarding day-to-day operations of the property

This position is ideal for a proactive, detail-oriented leader skilled in both property management and limited facility/maintenance operations.