Commercial Operations Specialist (CPQ & Process Improvements)

• Doing meaningful work that makes an everyday impact on the world around you.

• Growing your expertise and expanding your skillset with every project.

• Owning your ambition and fueling your career growth.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

About the Role:

We are looking for a Commercial Operations Specialist, CPQ & Process Improvements to help strengthen the systems and processes that support our commercial organization.

In this role, you will combine hands-on operational support with process improvement. You will help maintain accurate and efficient quoting workflows, identify recurring issues, document better ways of working, and partner with stakeholders to improve the tools and processes used throughout the commercial cycle.

This is an excellent opportunity for someone who enjoys solving problems, working across functions, and using systems and data to make everyday work easier and more effective.

📍 Location: London, ON - Hybrid

Key Responsibilities:

• Support CPQ and commercial workflows, helping ensure quotes, product configurations, pricing, approvals, and related data are accurate and completed on time.

• Investigate system or process issues, identify root causes, and coordinate practical solutions with business and technical partners.

• Map current workflows and recommend improvements that reduce manual work, delays, rework, and errors.

• Gather business requirements and support testing, implementation, and adoption of CPQ or commercial-system enhancements.

• Develop and maintain process documentation, standard work, training materials, and user guidance.

• Partner with Sales, Finance, Customer Service, Product, IT, and Operations to resolve issues and improve the end-to-end commercial experience.

• Monitor operational metrics and use data to identify trends, bottlenecks, and improvement opportunities.

Qualifications

• 2 or more years of experience in commercial operations, sales operations, CPQ, quoting, pricing, deal desk, CRM, ERP, order management, or business-process support.

• Hands-on experience working with a CPQ, CRM, ERP, or product-configuration system.

• Experience improving a workflow, developing standard work, or supporting a system or process change.

• Demonstrated attention to detail, analytical, organizational, problem-solving skills particularly when working with pricing, quotes, approvals, product data, or customer information.

• Ability to communicate clearly with both business users and technical partners.

• Proficiency with Excel and comfort working with operational reports or performance metrics.

Trojan Technologies is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

CANADA ONLY:

• The range below reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

• The compensation range for this role is $72,000 - $82,000 CAD per year. This job is also eligible for bonus pay.

• We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance to eligible employees.

• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

• This position is for an existing role within our team.