Commercial Operations Manager (Industrial Materials)
MVC Resources · Kapar, Malaysia ·
- Category
- Operations
- Experience
- 3+ years
Role Overview:
Supports execution of strategic commercial initiatives across the region. Coordinates cross-functional projects, tracks execution progress, prepares business analysis, and ensures timely follow-through on key actions. Drives alignment across Sales, Marketing, Technical Service, Supply Chain, Customer Service, and Finance to deliver on business priorities.
Key Responsibilities:
- Manage commercial projects from initiation through completion, including timelines, tracking tools, and status updates.
- Monitor progress against key milestones and proactively follow up with relevant stakeholders.
- Identify potential risks to project delivery and propose corrective actions to keep initiatives on track.
- Evaluate sales trends, pipeline strength, and market movements to support commercial decision-making.
- Contribute to pricing strategy, business case preparation, and proposal development.
- Coordinate initiatives related to customer engagement and market growth.
- Monitor key commercial metrics and produce dashboards for leadership review.
- Serve as a connector between Sales, Marketing, Technical Service, Supply Chain, Operations, Customer Service, and Finance teams.
- Coordinate multi-country initiatives across the region.
- Resolve communication gaps between departments to keep execution moving smoothly.
- Follow through to ensure agreed action items are closed out on time.
- Enhance commercial processes and improve reporting accuracy and efficiency.
- Establish consistent standards for tracking and overseeing projects.
- Contribute to digital transformation and automation efforts.
- Champion ongoing improvement initiatives across commercial operations.
- Compile monthly reports on business performance.
- Assess emerging risks and opportunities within the business.
- Assist with budget preparation and long-term planning cycles.
- Deliver ad hoc analysis to support leadership in decision-making.
Requirements
- Bachelor's degree in Business, Engineering, Marketing, or related field
- 3–6 years of experience in project coordination, commercial operations, strategy, or business analysis
- Strong analytical and presentation skills
- Advanced Excel and PowerPoint skills
- Experience with a major ERP system and/or BI/dashboard tools is an advantage
- Strong communication skills