CMMS Operations Coordinator

The CMMS Operations Coordinator provides administrative, operational, CMMS/MCIM, and coordination support to the Critical Facility Manager and on-site mission-critical operations team. This role facilitates day-to-day workflows, documentation, reporting, scheduling, vendor coordination, and communication to support efficient and compliant facility operations.

The CMMS Operations Coordinator plays a key role in supporting maintenance activities, work order management, MCIM utilization, client reporting, contract administration, and documentation control in a highly procedural mission-critical environment.

Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management

• Support daily operations by coordinating work orders, schedules, maintenance activities, and operational documentation across mechanical, electrical, controls, HVAC, and vendor teams.

• Manage and maintain accurate records in the CMMS, including work orders, preventive maintenance schedules, close-out documentation, asset records, and maintenance history.

• Support use of MCIM, the client on-site CMMS platform, including work order coordination, task distribution, status tracking, reporting, and documentation accuracy.

• Assist with tracking and reporting KPIs/CPIs, SLAs, maintenance compliance, open actions, and performance metrics in accordance with client and contract requirements.

• Coordinate vendor access, schedules, escorts, badging requirements, service documentation, and on-site support for service providers and subcontractors.

• Support preparation, tracking, and documentation control of SOPs, MOPs, EOPs, forms, logs, and site procedures, including version control and distribution as directed.

• Assist with change management processes, including documentation, approvals, communication, and action tracking.

• Prepare and distribute meeting agendas, meeting minutes, action item logs, and follow-up tracking for operational and client meetings.

• Support invoice review, purchase order tracking, cost documentation, change order support, and contract administration as directed.

• Serve as a point of contact for routine operational communications, ensuring information is accurately shared across teams.

• Maintain organized electronic and hard-copy files in compliance with site and corporate standards.

• Support audits, inspections, safety reporting, compliance reviews, and client reporting activities.

• Perform additional administrative and operational support duties as assigned by site leadership.

• Minimum 3-5 years of experience in operations coordination, facilities administration, maintenance support, or administrative support; data center or mission-critical experience preferred.

• Experience working with CMMS platforms, work order systems, facility documentation, maintenance records, or operations reporting.

• Experience with MCIM strongly preferred; ability to quickly learn and support both client and ABM CMMS/work order systems required.

• Strong organizational skills with the ability to manage multiple priorities, deadlines, documents, and stakeholders.

• Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

• Strong written and verbal communication skills.

• Detail-oriented with a high level of accuracy, accountability, confidentiality, and follow-through.

• High school diploma or equivalent required; associate or bachelor's degree preferred.

Preferred Certifications / Training

• Experience supporting facilities management, engineering, or critical environments preferred

• Familiarity with mission-critical procedures, change control, and maintenance documentation preferred

• Basic understanding of HVAC, electrical, controls, or data center terminology preferred

• MCIM, CMMS, work order management, or maintenance planning platform training a plus

Physical Requirements

• Ability to work in an office and industrial data center environment.

• Ability to walk the site as needed to support operations.

• Ability to lift up to 25 lbs as required.

Work Environment

• Mission-critical data center environment requiring confidentiality, procedural discipline, documentation accuracy, and attention to detail.

• Day shift, Monday-Friday.

Why ABM

ABM Mission Critical Solutions partners with leading data center clients to deliver reliable, efficient, and safe facility operations. Our Operations Coordinators support high-performing technical teams and play a vital role in operational excellence and client satisfaction.