CMDB Architect

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Data Science and Data Engineering

Job Qualifications:

Skills:

CMDB, IT Governance, ServiceNow Configuration Management Database (CMDB)

Certifications:

None

Experience:

15 + years of related experience

US Citizenship Required:

Yes

Job Description:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

CMDB ARCHITECT

• Lead the design, architecture, and implementation of the ServiceNow CMDB aligned with enterprise standards and business objectives
• Designs, develops, and maintains ServiceNow CMDB to ensure efficient ITSM processes and enhance the overall user experience.
• Translate complex business requirements into scalable, secure, and maintainable ServiceNow configurations and integrations
• Define and maintain the ServiceNow CMDB architecture roadmap, guiding long-term platform growth and governance
• Provide expert-level guidance on ServiceNow best practices, including database performance, security, data model design, and upgrade planning
• Oversee development activities and ensure technical designs are implemented according to architectural standards
• Collaborate closely with stakeholders to gather requirements, validate solution designs, and provide strategic CMDB recommendations
• Design and optimize integrations between ServiceNow and enterprise systems using REST, SOAP, MID Server, IntegrationHub, or other technologies
• Conduct technical reviews, code reviews, and architectural assessments to ensure high-quality delivery
• Ensure database compliance with security, audit, and regulatory requirements
• Lead troubleshooting efforts for database issues and provide advanced technical escalation support
• Develop and maintain architectural documentation, including data models, system diagrams, and configuration standards
• Champion CMDB governance and lead Configuration Item (CI) Managers in the maintenance and overall health of CI’s.
• Guide and mentor ServiceNow developers and administrators, promoting continual learning and technical excellence
• Stay current with ServiceNow releases, new capabilities, and industry trends, advising leadership on opportunities to leverage them
• Support solutioning efforts by creating high-level designs, estimates, and architectural recommendations
• Designs, develops, and customizes ServiceNow integrations to meet business needs.
• Collaborates with cross-functional teams to ensure seamless integration with other systems.

ITOM/ITAM/ITSM Specific

• Architect and lead end‑to‑end ITOM implementations, including Discovery, Service Mapping, CMDB, Event Management, and AIOps
• Define CMDB data models, CI class standards, relationship strategies, and governance rules across the enterprise
• Drive maturity programs for CMDB health, reconciliation, data quality, and service dependency mapping
• Architect large‑scale Discovery patterns, MID Server strategies, scanning frameworks, and credential management processes
• Integrate ITOM data with ITSM, SecOps, Observability
• Lead architectural design for automation workflows using Orchestration, IntegrationHub, and cloud-native integrations
• Establish patterns for AIOps event correlation, noise reduction, alert enrichment, and topology‑driven automation
• Advise leadership on operational readiness, service modeling strategies, and ITOM roadmap development

WHAT YOU’LL NEED TO SUCCEED:

• Requires a Bachelors Degree in STEM discipline, 10+ years of experience
• Masters Degree is desired
• Security Clearance Level: Must have a current/active Top Secret clearance with the ability to obtain TS/SCI status
• Required Certifications: ITIL 4 Foundation; DoD 8140 compliant cyber certification
• Location: Offutt AFB, NE

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#SCITLS

The likely salary range for this position is $170,144 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans