Cloud Support Associate

• Monitor MSDC system health status of 120 servers using Tenable SC
• Facilitate the upcoming tech refresh for mainstream system
• Perform 1st level troubleshooting for server or VM issues
• Escalate fault to contractors for hardware fault / software errors
• Maintain compliance to managed systems
• Perform VM or project resource provisioning to multi-tenants
• Perform regular patching to managed systems
• Manage common services such as AD, SQL DB, Veeam Backup, Microsoft Configuration Manager, SEPM

• Minimum Diploma in Information Technology / Electrical & Electronics Engineering or other related disciplines
• At least 2 years of working experience in the Information Technology industry
• Experience in RHEL, Windows Server administration, Windows client e.g. Win OS image provisioning
• Experience in Nutanix platform such as Prism central, Nutanix Files, Nutanix Move etc and Ansible
• Possess at least one Cloud and/or Hyper-Converged Infra certification from AWS, MS, Google, Oracle, Nutanix or VMware of Professional level and above or equivalent
• Only Singaporeans will be considered for this opportunity due to the nature of the project

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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