Description
Summary:
We are seeking a hands-on Cloud & Security Administrator / Cloud Solutions Architect to manage, secure, and optimize our cloud-hosted SaaS and infrastructure environments. This role is responsible for designing and maintaining AWS infrastructure, supporting client-hosted environments, administering security controls, managing SQL Server and Windows systems, and ensuring high availability, compliance, and operational excellence.
The ideal candidate has deep experience with AWS, infrastructure automation, Microsoft SQL Server, Windows Server, Active Directory, monitoring, disaster recovery, and security compliance. This is a highly cross-functional role that works closely with engineering, management, accounting, client-facing teams, and internal IT stakeholders.
Duties/Responsibilities:
- Design, deploy, and maintain secure, scalable, and fault-tolerant AWS infrastructure for SaaS/IaaS client environments.
- Manage AWS services including EC2, RDS, VPC, S3, EBS, FSx, ALB, Route 53, CloudFormation, CloudWatch, CloudTrail.
- Support multi-region cloud environments with a focus on uptime, resiliency, performance, and disaster recovery.
- Implement and maintain Infrastructure as Code using Terraform and/or CloudFormation.
- Monitor cloud infrastructure, troubleshoot incidents, and improve alerting, logging, and operational visibility.
- Optimize AWS costs through rightsizing, automation, scaling policies, resource cleanup, and usage analysis.
- Experience administering and optimizing PostgreSQL environments, including strong hands-on expertise with Amazon Web Services Amazon RDS for PostgreSQL, backup/recovery, performance tuning, monitoring, high availability, and security best practices.
- Administer Microsoft SQL Server environments, including backup, restore, performance monitoring, high availability, and disaster recovery planning.
- Manage Windows Server, Active Directory, Remote Desktop Services, RDS Gateway, file shares, DNS, DHCP, and related infrastructure.
- Administer user access, permissions, MFA, group policies, and role-based access controls.
- Support SOC 1 and SOC 2 compliance efforts, including evidence gathering, control implementation, audit support, and security documentation.
- Manage security tooling and practices including DUO MFA, SSL certificates, endpoint protection, patching, and vulnerability remediation.
- Provide escalation support for on-premise desktop, server, networking, hardware, and application issues.
- Oversee workstation provisioning, imaging, patch management, hardware setup, and local IT support.
- Partner with engineering and business teams to deliver infrastructure improvements, client migrations, and operational projects.
- Document infrastructure, procedures, handoff materials, and best practices.
Requirements
Skills/Abilities:
- Cloud: AWS EC2, RDS, VPC, S3, EBS, FSx, ALB, Route 53, CloudFormation, CloudWatch, CloudTrail
- Infrastructure as Code: Terraform, CloudFormation
- Systems: Windows Server, Active Directory, Remote Desktop Services, RDS Gateway, VMware
- Database: Microsoft SQL Server, backup/restore, high availability, disaster recovery, performance optimization
- Security: DUO MFA, SSL certificate management, endpoint protection, GPOs, SOC 1/SOC 2 controls, access management
- Operations: Monitoring, alerting, patch management, change management, CI/CD, version control, documentation
- End-User IT: Hardware provisioning, workstation imaging, desktop troubleshooting, print services, local network support
Education and Experience:
- 5+ years of experience in cloud infrastructure, systems administration, security administration, or a similar role.
- Strong hands-on experience with AWS infrastructure and core AWS services.
- Experience supporting SaaS, hosted application, or client-facing production environments.
- Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Remote Desktop Services.
- Experience administering PostgreSQL and Microsoft SQL Server in production environments.
- Experience with infrastructure monitoring, alerting, logging, and incident response.
- Working knowledge of security controls, access management, MFA, patching, endpoint protection, and compliance requirements.
- Experience with Infrastructure as Code tools such as Terraform or CloudFormation.
- Ability to troubleshoot complex infrastructure issues across cloud, network, database, server, and desktop layers.
- Strong communication skills and ability to work cross-functionally with technical and non-technical stakeholders.
- Ability to document systems, processes, and technical procedures clearly.