Cloud Engineer

Job Description

We are seeking an experienced Cloud Engineer to support and manage enterprise infrastructure, cloud environments, server platforms, application deployments and production systems. The role will be responsible for infrastructure implementation, configuration, migration, monitoring, troubleshooting, automation, backup and recovery activities across development, test and production environments.

Key Responsibilities

•Deploy, configure and maintain cloud and enterprise infrastructure solutions across development, test and production environments.

•Administer and maintain Linux/Unix and Windows servers across physical, virtual and cloud platforms.

•Perform installation, configuration, migration and upgrade of infrastructure systems and supporting applications.

•Provision and configure servers, operating systems, software components and infrastructure services according to business and technical requirements.

•Support infrastructure migration and deployment activities, including application and database environments.

•Perform backup, restoration and recovery activities and support disaster recovery and resilience testing.

•Monitor infrastructure environments and conduct regular system health checks to identify and resolve performance and operational issues.

•Automate routine infrastructure and operational tasks to improve efficiency and reduce manual effort.

•Develop and maintain infrastructure automation scripts and support continuous improvement of infrastructure operations.

•Perform operating system and software patching, configuration and maintenance activities.

•Troubleshoot Linux/Unix, Windows, application and infrastructure-related issues and coordinate with relevant technical teams for resolution.

•Support database and application infrastructure, including installation, configuration and upgrade activities.

•Work closely with DBA, Wintel, backup, application and other infrastructure teams to deliver integrated technology solutions.

•Support production deployments, change requests, incident management and problem management in accordance with ITIL processes.

•Configure and maintain file-transfer and infrastructure connectivity services between systems.

•Participate in infrastructure Proof of Concepts, technical evaluations and implementation activities where required.

•Analyse existing infrastructure environments and identify opportunities for improvement, automation and optimisation.

•Gather technical requirements from users and stakeholders and translate them into infrastructure solutions.

•Validate infrastructure changes through testing before production implementation.

•Maintain technical documentation, infrastructure procedures, system interfaces and operational records.

•Participate in disaster recovery planning, testing and implementation for critical infrastructure environments.

•Provide technical support and communicate infrastructure status, issues and resolutions to relevant stakeholders.

•Coordinate with vendors and internal IT teams to ensure timely resolution of infrastructure and production issues.

Requirements

•Bachelor's degree in Engineering, Information Technology, Computer Science or a related discipline.

•Minimum 9 years of experience in infrastructure engineering, cloud operations, system administration or related IT infrastructure roles.

•Strong experience in Linux/Unix and Windows server administration.

•Experience in infrastructure installation, configuration, migration, upgrades, patching and production support.

•Experience with backup, restoration, disaster recovery and infrastructure health monitoring.

•Experience supporting enterprise application and database environments.

•Experience with infrastructure automation and scripting.

•Strong troubleshooting, analytical and problem-solving skills.

•Experience working with cross-functional infrastructure, application, database and operations teams.

•Knowledge of ITIL-based incident, problem, change and release management processes.

•Cloud infrastructure knowledge and experience with cloud deployment, configuration and administration will be an advantage.

•Relevant cloud or infrastructure certifications will be an advantage