Cloud Engineer/Platform infrastructure Engineer

Key Responsibilities:

• Maintain critical infrastructure platforms including compute, storage, virtualisation, and supporting systems across development, staging and production environments.

• Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption.

• Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability.

• Support platform enhancement initiatives and implementation of new infrastructure solutions, ensuring alignment with enterprise architecture standards.

• Manage virtualisation platforms (e.g., VMware, Hyper-V), including capacity monitoring, performance optimisation, and lifecycle management.

• Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack).

• Provide L2/L3 technical support for platform-related incidents, conducting problem determination and resolution.

• Support containerisation initiatives and maintain container orchestration platforms for traditional workloads where applicable.

• Implement Infrastructure as Code (IaC) practices to automate platform provisioning and configuration management.

• Maintain backup, DR, and high-availability solutions for critical platform components.

• Follow security controls implementation, including access management, security hardening, and compliance monitoring.

• Collaborate with application teams to support platform stability, performance, and scalability requirements.

• Create and maintain platform documentation, runbooks, and standard operating procedures.

• Support team members on platform operations and modern infrastructure practices.

EXPERIENCE AND SKILLS NEEDED

Technical Requirements:

• Strong experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V)

• Experience in storage systems (SAN, NAS) and enterprise backup solutions

• Proficiency in Linux and Windows Server administration

• Experience with infrastructure automation tools (Ansible, Puppet, Chef)

• Knowledge of container technologies (Docker, Kubernetes)

• Familiarity with monitoring and observability platforms

• Experience with Infrastructure as Code practices

• Understanding of networking concepts and technologies

• Scripting abilities (Python, PowerShell, Bash)

• Experience with high-availability and disaster recovery solutions

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field

• Experience in infrastructure operations and engineering

• Strong understanding of enterprise infrastructure components

• Experience in supporting infrastructure modernisation initiatives

• Excellent problem-solving and analytical skills

• Strong documentation abilities

• Effective communication skills with both technical and non-technical stakeholders