Cloud DevOps & Technical Operations Engineer

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About the Role

We are seeking a Cloud DevOps & Technical Operations Engineer to join our growing engineering team. This unique role is designed to be the "throughput engine" of our delivery team. You will spend 70% of your time designing, building, maintaining, and scaling robust CI/CD pipelines, automating infrastructure, integrating our solutions with our shared enterprise systems, and driving the maintenance of enterprise-grade systems. The remaining 30% of your time will be focused on Technical Operations, acting as our dedicated operational safeguard by managing cloud access control, security assessments, and compliance workflows to unblock senior engineers and lead developers.

The ideal candidate is a certified Google Cloud specialist who thrives on automating environments, enjoys maintaining high-security standards, and is highly organized in managing operational compliance.

What You’ll Do

Cloud DevOps & Platform Engineering (70%)

• CI/CD & Automation: Design, build, and maintain robust, secure CI/CD pipelines to automate application deployments on Google Cloud Platform.
• Infrastructure as Code (IaC): Write and maintain Infrastructure as Code (IaC) using Terraform to manage multi-tenant and single-tenant cloud environments.
• Enterprise Integration: Integrate localized applications and workflows with our shared enterprise systems to accelerate delivery speed and eliminate custom backend setups.
• System Maintenance: Lead the continuous maintenance of enterprise-grade systems to ensure high availability, reliable scaling, and robust performance across all operational applications.
• Core GCP Stack Management: Manage, configure, and monitor core Google Cloud services, specifically including App Engine (standard environments), Agent Engine (AI agent setups), Cloud Run, Cloud Storage/Firestore, Pub/Sub, and Cloud Build.
• Runtime Optimization: Optimize runtime configurations (e.g., Python, Go, TypeScript) and manage secure application frameworks.

Technical Operations & Compliance (30%)

• Security & Compliance Liaison: Serve as the primary operational coordinator for client-specific security reviews, vendor security assessments (VSA), and launch compliance gates.
• Operational Housekeeping: Manage technical operations backlog: provision and manage API keys, monitor AI policy compliance, and maintain approved AI tool registries.
• Access Control: Manage team access controls, repository/project group permissions, and Google Cloud project IAM roles (such as Editor/Viewer allocations).
• Performance & Accessibility Audits: Execute and document static performance, compliance, and accessibility audits across staging environments before production releases to ensure "Google-Grade" standards.
• Workflow Coordination: Coordinate with client-side technical liaisons and internal project managers to streamline code style reviews and secure deployment approvals.

About You

Required Qualifications

• Certification: Google Cloud Certified Professional Cloud DevOps Engineer (Active).
• Experience: 3-5+ years of professional experience in a DevOps, Site Reliability, or Systems Engineering role in a cloud-native environment.
• Enterprise Grade Systems: Demonstrated track record in the proactive maintenance of enterprise-grade systems with high availability and security requirements.
• Cloud & Infrastructure: Hands-on experience building and deploying services on App Engine standard/flexible environments.
• AI & Agent Environments: Understanding of or direct exposure to deploying and maintaining Agent Engine architectures or AI agent setups.
• Automation Tooling: Strong proficiency in Terraform and setting up automated CI/CD pipelines (e.g., Cloud Build, GitHub Actions, or GitLab CI).
• Scripting & Web Dev: Solid scripting skills in Python or Bash, and familiarity with web technologies (TypeScript, Angular, or Lit).
• Security Guardrails: Experience configuring cloud security controls, including Identity-Aware Proxy (IAP), Web Security Scanners, and HTTPS enforcement.
• Soft Skills: Exceptional organizational skills with a passion for documentation, process hygiene, and administrative coordination.

Preferred Qualifications

• Google Ecosystem Experience: Previous experience working directly with Google as a client, or within Google’s marketing agency ecosystem.
• Familiarity with Google-native developer tools, version control repositories, and internal launch compliance processes (e.g., Kato, SPUR, Buganizer).
• Additional Certifications: Google Cloud Certified Professional Cloud Architect or Professional Cloud Security Engineer.
• Experience running web accessibility (WCAG 2.1 AA) and web performance audits.

About Monks **

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.