Cloud Application Support - BLR
Photon · India ·
- Category
- Support
- Experience
- 6+ years
Photon · India ·
Location: Bangalore
Experience: 6 - 9 Years
The Skills that are Key to this role -
Sr.
Primary Skills
Expectation
1
Strong application support experience.
Must Have
2
Willingness to work in rotating shifts (16x7 coverage).
Must Have
3
Proficient in writing SQL and PLSQL queries for data access and debugging.
Must Have
4
Expertise in log checking, file navigation, and SFTP.
Must Have
5
Experience with observability tools like DataDog.
Must Have
6
Cloud technologies exposure, particularly AWS, S3, and Kubernetes.
Must Have
7
Comprehensive understanding of SLAs and ITSM processes.
Good to Have
8
Familiarity with batch job scheduling tools such as Control-M and Autosys.
Good to Have
Job Description –
The Skills that are Key to this role
Technical
Hands on experience in Unix/Linux – Expertise in log checking, File navigation, SFTP, and other commands.
Hands on experience in Cloud technologies - AWS, Kubernetes, Datadog, etc.
Proficiency in CI/CD pipeline process automation (Jenkins, uDeploy, Ansible, etc.)
Good experience in writing SQL queries for data access.
Good knowledge on Shell / Perl scripting or Python.
Working experience in tools like Service Now, Datadog,, control-M/Autosys, etc.
Working knowledge to support application in Cloud platform.
Behavioral
Ability to perform in a fast-paced and time bound delivery-oriented work environment effectively.
Ability to analyze data and derive meaningful insight.
Team player with excellent interpersonal skills and flexible to adjust towards changes in operating environment.