Clinical Support Specialist

Company Overview

TOPMED PTE. LTD. was founded in 2019, focusing on innovative cardiovascular technology. The company has a strong presence in cardiovascular field, delivering advanced technology to healthcare professionals and patients.

Job Summary

You will guide and provide clinical support to cardiac surgeons on assigned medical products, provide clinical support in operating theatres, and deliver in-service training to enhance product knowledge and client relationships.

Responsibilities

• Explain and demonstrate the correct usage of medical products and devices to doctors and surgeons to ensure safe and effective application
• Provide clinical support during surgeries to assist doctors and surgeons in achieving optimal patient outcomes
• Deliver in-service training sessions to healthcare professionals to enhance their knowledge and competency on assigned products
• Build and maintain strong professional relationships with doctors and nurses to promote effective product use and ensure client satisfaction
• Respond promptly to client needs and inquiries to deliver excellent service and support
• Collaborate proactively with the internal stakeholders to support business growth and enhance client engagement
• Comprehend and present technical information on assigned products clearly and accurately to healthcare professionals

Preferred competencies and qualifications

• Previous working experience as a nurse in an operating theatre
• Self-motivated and responsible attitude to manage tasks independently
• Pleasant personality with effective communication skills to engage healthcare professionals

Other Information

Benefits

• Friendly and flexible working culture and environment
• Training provided to equip you with adequate product knowledge
• Attractive compensation package including Basic salary, Transport Allowance, AWS and Performance Bonus