Clinical Support Specialist

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Job Description:

Clinical Support Specialist- MedSurg

3M Healthcare is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We are excited to announce that we are looking for a Clinical Support Specialist to join our team. Key focus areas will include Negative Pressure Wound Therapy and Acute Wound Care.

Core Responsibilities:

• Represent the business as a Subject Matter Expert in Wound Care, delivering product application and clinical evidence training to customers across hospitals and health services throughout NSW. This includes product demonstrations, hospital in-service programs, and speaker engagements.
• Collaborate with the broader team to develop tailored training content and in-service programs, leveraging globally approved materials adapted to local needs.
• Build and maintain a strong network of product champions and clinical influencers. Partner with Marketing and Medical Affairs to grow and strengthen the local Key Opinion Leader (KOL) network.
• Actively participate in industry events, conferences, and professional associations to stay current with Wound Care trends and innovations. Translate insights into actionable clinical strategies.
• Provide clinical advisory support to customers and internal sales teams on products within the specialty.
• Contribute to protecting existing business and identifying opportunities for growth.
• Work closely with Sales and Marketing teams through joint customer visits, presentations, and engagements to deliver tailored clinical content and ensure consistent, evidence-based messaging to healthcare professionals (e.g., nurses and surgeons).
• Partner closely with Territory Managers by leveraging clinical expertise to support customer engagement, identify new opportunities, and contribute to the successful execution of territory strategies.

Key criteria (Preferrable):

• Bachelor’s degree in Nursing.
• Relevant experience in Wound Care and/or Surgical Nursing, Operating Theatre, or the Medical Device industry.
• Positive, proactive attitude with a passion for supporting clinical best practice.
• Strong communicator who enjoys educating and engaging with clinicians.
• Builds trusted relationships with ease and collaborates well with others.
• Adaptable and comfortable in dynamic hospital environments.
• Self‑motivated, curious, and eager to learn and grow.

Location & Travel

• This role is based in Sydney, NSW, Australia.

• Regular travel across metropolitan Sydney, with some travel to regional NSW, is required to support customer engagement, training, and clinical activities.
  

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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