Clinical Program Manager - Roper St. Francis Office Park

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days/Evenings (United States of America)

Primary Function/General Purpose of Position

The Clinical Program Manager leads a team of nurses that provide training and education to all clinical teammates that work within the Roper St. Francis Physician Partners Practices as well as the internal CMA apprenticeship program. . This position is responsible for facilitating the planning, implementation and evaluation of education activities to other clinical support staff within the Roper St. Francis Physician Partner practices. The Clinical Program Manager must follow established standards and practices in accordance with the South Carolina Nurse Practice Act (RN) to provide patient care.

This position will have direct reports.

This position is responsible for managing the Lead RN’s within Physician partners as well as the rotating class of CMA apprentice students and PRN instructor teammates.

Essential Job Functions

1.Staff Education and Development - Assesses developmental needs of staff. Sets Direction and drives the performance of goals; implements plans to address identified needs. Evaluates effectiveness of developmental strategies to insure competency-based practice and critical thinking. Develops effective staff education to meet individual and organizational needs; using adult learning principles to teach and coach staff. Evaluates effectiveness of educational interventions and revises programs accordingly.

2. Leads the instructional team and makes key decisions about our inhouse CMA Apprenticeship Program - 15 weeks classroom education & 6-8 clinical rotation. (average class size 6-12) teaches a 4 day long training for all RSFPP newly hired clinical teammates every other week (average class size is 4-18)

3. Sets the direction and strategic plans to provide orientation and training of new clinical teammates that align with the organizational goals

4.Manages training and education activities to ensure they meet changes in compliance and/or regulatory requirements, core measures, patient safety and quality initiatives to achieve optimal clinical and organizational outcomes. Maintains a safe working environment for all customers and teammates.

5. Focuses on Priorities. Manages resources effectively to meet goals. Prioritizes and identifies critical responsibilities and activities. Understands facility & system objectives and priorities; links goals to strategic objectives and targeted benchmarks.

6. Coach and mentor clinical staff, educators, and managers within Roper St. Francis Physician Partners

7. Identifies and responds appropriately to ethical issues in patient care. Acts as a resource to others in addressing ethical dilemmas in patient care. Serves as a resource to others in addressing ethical issues in patient care. Acts as a patient advocate.

8. Demonstrates clinical competencies in specific area of practice as described in departmental performance standards.

9. Provides nursing care in a non-judgmental manner that respects patient diversity and acknowledges patient rights. Identifies resources to meet unique patient needs. Performs other job duties and responsibilities as required.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification: Currently licensed as a Registered Nurse in the state of South Carolina or holds a current compact/multistate license as a Registered Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC. Must have a current American Heart Association BLS for Healthcare Provider Card.

Education: Graduate of an accredited school or college of nursing required. BSN preferred.

Work Experience

Minimum of 2 years experience as a Registered Nurse. Physician practice experience in support of direct patient care preferred.

Preferred 2-5 years of experience in a supervisory or leadership capacity.

Patient Population

x Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

x Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

x Neonates (0-4 weeks)

x Infant (1-12 months)

x Pediatrics (1-12 years)

x Adolescents (13-17 years)

x Adults (18-64 years)

x Geriatrics (65 years and older)

Not applicable to this position

Working Conditions

x Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

x General office environment.

x May be exposed to high noise levels and bright lights.

x May be exposed to physical altercations and verbal abuse.

x May be exposed to limited hazardous substances or body fluids.

x May be exposed to human blood and other potentially infectious materials.

x May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

x May have periods of constant interruptions.

x Required to car travel to off-site locations, occasionally in adverse weather conditions.

x Prolonged periods of working alone.

Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands Frequency 0% 1-33% 34-66% 67-100% Lifting/ Carrying (0-50 lbs.)

x Lifting/ Carrying (50-100 lbs.)

x Push/ Pull (0-50 lbs.)

x Push/ Pull (50-100 lbs.)

x Stoop, Kneel

x Crawling x Climbing

x Balance x Bending

x Work Position Frequency 0% 1-33% 34-66% 67-100% Sitting

x Walking

x Standing

Additional Physical Requirements/Hazards

x Manual dexterity (eye/hand coordination) Perform shift work Maneuver weight of patients x Hear alarms/telephone/audio recordings

x Reach above shoulder

x Repetitive arm/hand movements

x Finger Dexterity

x Color Vision

Acuity – far

Acuity – near ____

Not applicable to this position

Hazards

Depth perception

Use of Latex products

x Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

x Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Other:

____ Not applicable to this position

Skills

Hard/Tech/Clinical Skills:

• Proficient in professional nursing theory and practice to give and evaluate patient care.

• Proficient in adult learning theory and building curriculum for adult education

• Excellent written and verbal communication skills

• Excellent critical thinking and problem-solving skills

• Expertise in organizational policies and procedures to provide patient care

• Knowledge of safety compliance ad quality improvement

• EPIC

• MS Power Point

Soft/Interpersonal Skills:

• Expertise in interpersonal relationship building

• Active listening

• Coaching others on performance gaps

• Providing constructive feedback

• Monitoring for the success of a program

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, and short- and long-term disability

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

SS Nursing - Education - Professional Development - Roper St Francis Healthcare

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].