Clinical Informatics Manager

POSITION SUMMARY:

We at Cleveland Area Hospital are seeking a positive, detail-oriented Clinical Informatics Manager to lead our clinical informatics team and collaborate with our network team. In this role, you will lead the optimization and maintenance of our electronic medical record systems—Cerner and Athena—while driving projects that enhance patient care and operational efficiency. The ideal candidate brings a strong foundation in clinical workflows, hands-on EMR experience, and solid project management skills, along with a working knowledge of IT systems and training practices. If you are passionate about improving healthcare delivery through technology and collaborative leadership, we encourage you to apply.

Please note: this is not a remote position because personal interaction and relationships with our departments are crucial

· Manage Information Technology and Network Systems, including Clinic and Hospital EMRs.

· Collaboratively analyze technology requirements across the organization and develop solutions for IT needs. Participates in hardware and software evaluations.

· Provide application support, troubleshooting, support training needs, unit reporting, or departmental analytics activities.

· Evaluate and maintain IT inventory, including recommendations for upgrades, additions, or replacements.

· Examine usage/efficiency of EMR features or add-ons on a routine basis.

· Responsible for recruiting, training, coaching, and developing the IT team that supports the missions and values of the organization.

· Responsible for performance tracking of improvement initiatives related to department goals and objectives.

· Review/create IT policies, as needed.

· Other duties as assigned.

· Adhere to all policies of the organization, including (but not limited to) job description, certification/licensure requirements, mission statement, HIPAA, confidentiality standard, and patients’ rights.

· Represent the organization in IT related discussion/meetings.

· Stay up to date with organizational communication and directives.

· Serve as primary resource for leveraging technology to improve/maximize clinical workflows, ensuring efficiency across hospital and clinic departments.

· Act as liaison between CAH and offsite IT Support, regarding organization support needs, project requests, and analyzing performance.

· Be part of a leading rural healthcare system that is beginning construction of a new hospital in January 2027 and is dedicated to the health and well-being of our communities through innovation and excellence in care.

· Enjoy opportunities for professional growth, creativity, and meaningful impact in a mission-driven organization that is experiencing historic growth with a commitment to patient care and experience.

· Work in a collaborative environment that values creativity, teamwork, and strong communication.