Clinical Implementation Specialist

Altera Digital Health

Clinical Implementation Specialist

Location: Singapore or Australia

About Altera Digital Health

At Altera Digital Health, we are on a mission to make healthcare work better for clinicians, patients, and the organisations that serve them.

We partner with healthcare providers across the globe to deliver innovative digital solutions that support critical care delivery, including electronic patient records, clinical workflows, interoperability, and decision support systems. Our technology sits at the heart of some of the most important healthcare environments in the world.

Our Professional Services team plays a key role in transforming technology into real-world outcomes. We work closely with customers throughout the implementation journey, ensuring not only successful system go-lives, but meaningful and lasting improvements in how care is delivered.

About the Role

We are seeking an experienced healthcare professional to lead the implementation of digital health solutions across hospitals and healthcare organisations throughout APAC.

Acting as a trusted advisor to customers, you will apply deep clinical knowledge and implementation expertise to design workflows, guide adoption, and deliver successful outcomes in complex healthcare environments.

This role is suited to senior clinicians or healthcare professionals with broad hospital experience who are passionate about improving healthcare through technology.

Key Responsibilities

Implementation Delivery

• Deliver end-to-end implementation activities in line with Altera’s implementation methodology
• Configure systems and support solution deployment across multiple clinical and operational domains
• Lead discovery workshops and facilitate clinical design decisions
• Provide go-live and activation support as required

Clinical Workflow & Consulting

• Apply strong clinical or hospital-based experience to advise on workflow design and optimisation
• Translate customer requirements into practical system configurations and solutions
• Provide expert guidance on implementation challenges and risk mitigation
• Manage stakeholder expectations and influence decision making

Stakeholder Engagement

• Act as a trusted advisor to clinical, operational, and technical stakeholders
• Lead and support client-facing sessions requiring strong communication and professional presence
• Collaborate with internal delivery teams to ensure alignment across project phases

Delivery & Quality

• Execute assigned project tasks to agreed scope, timelines, and quality standards
• Identify risks, issues, and dependencies, escalating where appropriate
• Contribute to continuous improvement of implementation processes and methodologies
• Provide feedback to internal teams on product and delivery enhancements

Key Skills & Experience

Essential

• 7+ years' experience in acute hospital or healthcare environments.
• Clinical background in nursing, pharmacy, allied health or comparable healthcare disciplines.
• Demonstrated ability to influence clinical and operational stakeholders.
• Experience leading complex change, workflow redesign or service transformation initiatives.
• Strong problem-solving skills and the ability to operate effectively in ambiguous or fast-moving environments.

Desirable

• Experience with Electronic Medical Records (EMR) systems
• Exposure to healthcare IT implementations or clinical systems
• Familiarity with Altera solutions or similar healthcare platforms
• Prior experience in workflow redesign or clinical transformation initiatives

Location & Travel

• Hybrid working model, with encouragement to work from office where possible
• Occasional travel required (typically a few times per year, depending on client location)
• Some client proximity travel may be required depending on project assignment

Why Join Us

This is an opportunity to move beyond traditional clinical practice and apply your expertise in a broader, high-impact environment. You’ll help shape how healthcare technology is implemented across diverse systems, directly influencing how clinicians and patients experience care.

If you are passionate about healthcare, enjoy solving complex problems, and want to contribute to meaningful transformation across the APAC region, we’d love to hear from you.