CLINICAL ADMIN ASSISTANT

Job Summary/Overall Objectives

Maintain and log clinical staff mandatory training requirements and perform statistical recordkeeping for the office/department. Perform all tasks associated with a medical assistant as needed. Responsible to have all educational material updated and in stock. Assist with communication and participate in office/team huddles to keep all informed of necessary information.

Essential Job Functions

• ob Functions
• Assist the manager to Coordinate physician and APP office schedules.
• Assist with communication with practice/teams, keeping everyone updated on necessary information
• Function as the Clinical Administrative assistant to the Practice Manager.
• Accurately take and record messages relaying them to the appropriate person.
• Gather information from sources during regulatory survey processes as requested.
• Assist with communication monthly physician schedule to the physicians and other offices within the practice.
• Maintain competencies including timely renewals of al licensure of staff employed by the system
• Responsible for all clinical duties of a medical practice.
• Room the patient.
• Document a history and physical and take vitals requested by physician.
• Draw injections and place supplies for the patient exam room
• Monitor HIPAA compliancy in the clinic with images and patients’ names being viewed.
• Replace products in each exam room as they are used and maintain an adequate stock of supplies.
• Place orders for medical and office supplies for the office/department
• Cognitive ability to function and concentrate on the essential and specialty functions of the job at a high level.
• Collaborate with the practice manager to assist with staff scheduling.
• Achieves thoroughness and accuracy when accomplishing an essential or specialty function of the job.
• Interact with patients, responding to client service recovery issues in accordance with the system’s Mission and Vision, referring to management when outside scope of authority is needed.
• Assists the manager to maintain continuous compliance with all regulatory agencies.
• Ensure proper utilization of office EMR, Functions as a resource for other clinical office staff
• Provides appropriate education for medication management and patient triaging.
• Act as a resource to the staff to address and resolve customer service issues
• Ability to think and concentrate for an entire shift.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• High School Diploma, GED or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• One-year medical/surgical experience in a medical/physician office setting.
• Experience in Healthcare setting.

License, Certification & Clearances

• PA Act 34 Pennsylvania Access to Criminal History Clearance.

• Act 33 with renewal.

• Act 73 FBI clearance with renewal.

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

x

Extreme Cold

x

Heights

x

Confined Spaces

x

Extreme Noise(>85dB)

x

Mechanical Hazards

x

Use of Vibrating Tools

x

Operates Vehicle (company)

x

x

Operates Heavy Equipment

x

Use of Lifting/Transfer Devices

x

Rotates All Shifts

x

x

8 Hours Shifts

x

x

10-12 Hours Shifts

x

x

On-Call

x

x

Overtime(+8/hrs/shift; 40/hr/wk)

x

x

Travel Between Sites

x

x

Direct Patient Care

x

x

Respirator Protective Equipment

x

x

Eye Protection

x

x

Head Protection (hard hat)

x

Hearing Protection

x

Hand Protection

x

x

Feet, Toe Protection

x

Body Protection

x

x

Latex Exposure

x

x

Solvent Exposure

x

Paint (direct use) Exposure

x

Dust (sanding) Exposure

x

Ethylene Oxide Exposure

x

Cytotoxic (Chemo) Exposure

x

x

Blood/Body Fluid Exposure

x

x

Chemicals (direct use) Exposure

x

x

Mist Exposure

x

Wax Stripper (direct use)

x

Non-Ionizing Radiation Exposure

x

x

Ionizing Radiation Exposure

x

x

Laser Exposure

x

x

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

x

x

Sitting

x

x

Walking

x

x

Climbing Stairs

x

x

Climbing Ladders

x

Standing

x

x

Kneeling

x

x

Squatting (Crouching)

x

x

Twisting/Turning

x

x

Keyboard/Computer Operation

x

x

Gross Grasp

x

x

Fine Finger Manipulation

x

x

Hand/Arm Coordination

x

x

Pushing/Pulling(lbs. of force)

x

10#

Carry

x

10#

x

Transfer/Push/Pull Patients

x

x

Seeing Near w/Acuity

x

x

Feeling (Sensation)

x

x

Color Vision

x

x

Hearing Clearly

x

x

Pulling/Pushing Objects Overhead

x

x

Reaching Above Shoulder Level

x

x

Reaching Forward

x

x

Lifting Floor to Knuckle

10#

Lifting Seat Pan to Knuckle

10#

Lifting Knuckle to Shoulder

x

Lifting Shoulder to Overhead

x

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.