Client Success Intern - Enterprise

Your well-being, our mission. Join a company that makes the world healthier.

GET TO KNOW US

We are revolutionizing corporate well-being. Our platform connects employees around the world to the best partners in physical exercise, mindfulness, therapy, nutrition, and sleep routines – all in one subscription. Based in New York with teams in Europe, North America, and South America, our mission is to make every company a well-being company.

We believe that work should be rewarding, inspiring, and balanced. Here, you will find a team that values well-being, collaboration, and diverse perspectives, in a place where passion and creativity break boundaries to create real impact. Your contributions will help build a healthier world, for you and millions of people globally.

THE OPPORTUNITY

We are hiring a Client Success Intern - Enterprise to join our Client Success - Enterprise team in São Paulo!

We are looking for an intern to work on the Client Success - Enterprise team, within the Revenue area, in São Paulo. The main objective of this position is to act as operational support for Account Managers, assisting in the execution of administrative routines and the maintenance of Wellhub Enterprise clients. It is the ideal opportunity for those who want to learn about managing large accounts by working side-by-side with the Client Success, Client Sales, and other internal stakeholder teams.

Here at Wellhub, you will have an experience of at least 12 months, with a complete development package. This means personalized training, individualized follow-up, and a challenging project for you to lead in your first year. And, to give you full support, as soon as you arrive, you will have a mentorship program to support your integration and adaptation, ensuring you feel completely at home. Our greatest wish is that this opportunity has a truly lasting impact on your career and professional journey.

YOUR IMPACT

• Execute administrative processes such as invoice corrections, creation and validation of contract addendums, and registering Wellhub as a vendor for our clients.
• Organize and update client information, materials, and data.
• Support the review of materials, such as quarterly presentations, and organize basic data to support analysis and decision-making.
• Work with internal teams to collect information, align on next steps, and keep those involved updated.
• Contribute to the documentation of processes and improvements that make the operation more organized, efficient, and scalable.
• Live the mission: inspire and empower others by prioritizing your own well-being and that of your colleagues. Create a supportive environment where everyone feels comfortable taking care of themselves and finding a balance between work and personal life.

WHO YOU ARE

• Currently pursuing a degree in Administration, Economics, Public Relations, Law, or related fields.
• Interested in client implementation, engagement, communication, and customer experience.
• An organized person, attentive to details, and capable of handling different activities.
• Possess good written and verbal communication skills.
• Comfortable working with spreadsheets, presentations, documents, and Google collaborative tools.
• Curious to learn new tools, including artificial intelligence, and use them practically to improve organization, productivity, information analysis, and material creation.
• Curious, proactive, and eager to learn about the Wellhub product and our clients.
• Enjoy working in partnership with different teams and internal stakeholders.
• English is a plus.
• Availability to intern 6 hours per day (30 hours per week) in a hybrid model (in-office 1x per week).
• Reside in São Paulo or the surrounding region.

WHAT WE OFFER YOU

We have created a work environment for you to thrive in every dimension of your life. We do this through well-thought-out benefits, resources for emotional well-being, and a culture that empowers each person to truly connect with their role here and own it, balancing that with their own well-being.

Our flexible benefits program helps you customize them according to your needs!

Our benefits include:

WELLHUB: Free Gold+ plan, with access to thousands of gyms and studios, digital fitness programs, and online resources for meditation, nutrition, mental health support, sleep routines, and more. You can also add up to 3 family members to your plan, ensuring that those who matter most to you have access to well-being.

WELLZ: A unique and complete resource for mental well-being. Wellz offers personalized journeys that combine weekly cognitive-behavioral therapy sessions (52 per year) and on-demand content.

HEALTH AND CARE: Health insurance, dental plan, and life insurance.

FLEXIBLE WORK: With a work regime that prioritizes flexibility, we offer hybrid and remote positions so you have the freedom to work in the way that works best for you. The work model for this specific vacancy can be discussed with the recruiter and leadership. When you join Wellhub, you can also use our home office reimbursement to set up your home office!

PAID TIME OFF: Disconnecting and recharging your energy is very important. That is why we offer vacation after 6 months of work + 3 days off per year + 1 day off for every year at the company (adding up to 5 days) + 1 day off in your birthday month!

PROFESSIONAL DEVELOPMENT: Get access to global learning platforms, participate in interactive sessions, build your personalized development map, and explore our internal opportunities. Here, we focus on continuous learning and feedback to support your journey toward success – both personal and professional.

CULTURE: You will join a team of dedicated people who come together to break boundaries, support each other, and create lasting impact in corporate well-being. We win together, cultivating relationships of trust through transparent communication and a culture where every perspective matters. Learn more about our values and culture.

To learn a little more about life at Wellhub: Follow our pages on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, Inclusion, and Belonging @ Wellhub

We seek to create a collaborative, welcoming, and inclusive environment where everyone feels they belong.

Wellhub is an employer committed to promoting equal opportunities. All qualified applicants will be equally considered, without discrimination based on race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and compensate our employees. We are proud to be a Syndio Fair Pay Certified company, a certificate that reflects our ongoing dedication to fair and equitable compensation practices across our global team. Read more here.

Questions about how we handle your personal data? Consult our Job Applicant Privacy Notice.