Client Success Consultant
AIL · Atlanta, GA ·
- Work mode
- Remote
- Employment
- Contract
- Category
- Customer success
Position Overview
AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up.
We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills.
Responsibilities
Work with warm leads supplied by the company
Schedule and conduct virtual client appointments
Ask thoughtful questions to identify client needs
Explain life, supplemental health, and accident insurance products
Provide timely follow-up and answer client questions
Build rapport and maintain professional client relationships
Maintain accurate records and organized communication
Attend training and participate in team development
What We Offer
100% remote position
Warm leads provided
Weekly paychecks
Unlimited earning potential
Medical premium reimbursement
Comprehensive online training
Daily coaching and mentorship
Performance incentive opportunities
No overhead costs
OPEIU Local 277 union representation
Long-term growth opportunity with a stable, 70-year organization
Qualifications
Excellent communication and active-listening skills
Customer-focused, professional approach
Strong follow-up habits and attention to detail
Comfortable with online systems and virtual communication
Self-motivated and reliable
Able to work independently and within a team environment
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.