Client Success Associate

Ready for a new challenge?

Swibeco is Switzerland’s leading platform for employee benefits and tax-free perks. We help companies of all sizes increase their employees’ purchasing power through flexible, digital and fiscally optimised solutions.

• Client Onboarding: Initiate contact and support new clients through a smooth transition, working closely with the Business Development team.
  
• Client Support & Engagement: Help clients understand the full range of Swibeco’s offerings, providing relevant guidance, training, and ongoing support.
  
• Sales & Relationship Management: Foster strong relationships with HR Managers and Directors in leading Swiss companies, selling and implementing solutions that enhance employee benefits programs.
  
• Cross-Functional Collaboration: Work closely with other teams to translate client needs into innovative solutions, ensuring client satisfaction and retention.
  
• Client Feedback & Improvement: Collect and act on client feedback, continuously improving our services to ensure a loyal and engaged client base.
  

Profil

Who we are looking for

• You hold a Bachelor’s or Master’s degree in Business, Economics, Hospitality, or a related field with at least 2 years experience.
  
• You are fluent in both English and German (Swiss German is a plus) and can communicate effectively, both verbally and in writing. Any additional language skills (French and/or Italian) being also appreciated.
  
• You have a strong business acumen and are comfortable interacting with clients.
  
• You have excellent relationship-building skills and a keen understanding of client needs.
  
• You are dynamic, proactive, and have strong organizational and time management skills, able to work autonomously while contributing to team success.
  
• You have a “can-do” attitude, are a quick learner, and have an entrepreneurial mindset.
  

Informations contractuelles

• CHF 4,440/year in Meal, Mobility and Leisure allowance on your Swibeco Card.
  
• CHF 600/year in Gifts for birthdays, work anniversaries and Christmas.
  
• Permanent discounts for your daily savings on over 400 leading brands.
  
• A dynamic company where you can make a real difference.
  
• A professional experience in a growing and stimulating environment.
  
• A flexible work culture where results matter more than hours.
  
• A true team spirit, we believe that together we are stronger and win as one team.
  
• Company bonus plan and attractive pension fund contributions. ​
  
• Great working environment in Zürich, just a few steps from the lake and public transport.