Client Solutions Analyst
Brown & Brown Insurance · Manasquan, NJ, USA ·
- Experience
- 3+ years
- Salary
- USD 65,000 – 70,000 / year
The Client Solutions Analyst configures and maintains benefits administration systems to meet client requirements, including setting up portals, business rules, and vendor files. The role involves troubleshooting system issues and coordinating with developers to implement new functionality.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
WHAT YOU’LL DO:
- Identify client’s needs to determine impact on the system and to find solutions around system limitations.
- Recommend system solutions to clients during the Open Enrollment process.
- Implement/Maintain Client Business Rules Requirements.
- Implement/Maintain Client setup and Portals via Configuration.
- Configure the system based on business requirements including:
- Benefit Plans, Coverage Tiers, Premium Factors, Rates
- Employee Classes, Departments, Worksites
- Eligibility, Waiting Periods
- Billing Groups, Payroll Calendars, Payroll buckets
- Design and create portal enrollment transactions based on business requirements including:
- Transaction groups, steps, and plans
- Confirmation Statement configuration
- Step Header/Footer text
- Eligibility, effective dates, and enrollment dates
- Verify client(s) benefit configuration setup information for accuracy.
- Implement inbound/outbound vendor files: demographic and deduction.
- Actively participate in internal testing for new enhancements and releases for HRally.
- Coordinate new functionality in the benefits system with product development and developers.
- Research/Troubleshoot client inquiries regarding system and process issues.
- Perform other duties as assigned.
WHAT YOU’LL NEED:
- Bachelor’s degree; required
- 3-5 years of technical experience; required
- Advance knowledge of Microsoft Office Suite; required
- Experience interpreting business requirements; required
- Knowledge or experience working with configurations; required
- Basic/Beginner SQL knowledge; preferred
- Benefits experience a plus
Pay Range
65000 - 70000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.