Client Care Safety Coordinator Full Time Evenings

FULL TIME: Monday through Friday 3pm to 11pm

Position Summary:

The Client Care Safety Coordinator (CCSC) is a critical position in our 47-unit residential building. The 47 studio apartments house a mixture of supported housing clients and NYC Affordable Lottery tenants. The CCSCs are responsible for ensuring client safety, providing direct care services and maintaining building safety during shift hours at this residential site housing chronically homeless individuals who have a chronic health condition (mental or physical diagnosis, and/or substance use diagnosis).

Responsibilities:

• Responsible for the security and safety of the building including reporting and monitoring client activities in the common areas of the building
• Report all incidents using the agency incident reporting system as well as notify appropriate personnel
• Handle any emergency situations as they arise and engage in crisis management and intervention, calling 911 and other emergency contacts as needed
• Direct visitors and handle general inquiries at the Welcome Center
• Collaborate with Case Management staff regarding client safety concerns, including but not limited to collaborative apartment inspections