Claims Analyst

Claims Analyst - Auto

Buscamos un perfil con sólida capacidad de análisis de siniestros, estricto apego a las condiciones generales de póliza y un fuerte enfoque en servicio al cliente. La posición es responsable de analizar, dictaminar y dar seguimiento a reclamaciones, asegurando la calidad de la información, cumplimiento de SLAs y generación de insights operativos que contribuyan a la mejora continua de los procesos y resultados del negocio.

Experiencia 1 a 3 años

• Experiencia en análisis y gestión de siniestros / claims.

• Experiencia en atención a clientes y manejo de casos.

• Deseable experiencia en lectura e interpretación de pólizas.

Conocimientos técnicos

• Manejo de sistemas de administración de siniestros (claims systems).

• Análisis de información financiera y técnica.

• Interpretación de indicadores operativos (severidad, frecuencia, SLAs).

• Manejo intermedio de herramientas de análisis (Excel, Power BI u otros).

Formación académica

• Licenciatura concluida en áreas económico‑administrativas, financieras o afines.

Hybrid Model - 2 días Oficina /3 Home Office

Sueldo + prestaciones superiores a las de ley

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Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

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