Civil Law Case Manager/Hickory NC

The Case Manager/Paralegal will be responsible for the following:

• Proper and Efficient Use of Clio
• Capturing all billable and non-billable time worked
• Participating in Case Reviews
• Setting and Completing Tasks
• Trial Notebook Preparation
• Drafting Legal Documents with Attorney Supervision
• Calendaring Court Appearances, Mediations, and Depositions
• Scheduling and Participating in New Client Case Manager Meetings
• Communicating with Clients and Other Legal Professionals
• Processing Mail
• Payments- Accepting, processing, and depositing client payments

The ultimate goal of the Case Manager is to optimize the client experience and manage the client/firm relationship from start to finish. Fundamental office management aptitude is a must.

The successful Case Manager can multitask and prioritize. Knowing when to handle case aspects in a hands-on, direct, and autonomous fashion is key, as is the know-how to escalate to an attorney or a leadership staff member. Sound judgment and a positive attitude are imperative to the position.

This position is intended to support both internal relationships (attorneys, staff, partners) and external relationships (billable clients). Our team members are trained with innovative business systems that foster a commitment to high legal quality as well as respect, confidentiality, and compassion for our clients. Our vision, client service systems, and legal strategies are integrated to provide team members with greater flexibility and freedom, resulting in a superior client experience.

Paralegal experience preferred, but not required. Strong organizational skills are a must.