Child & Family Case Manager - CF052

Title: Child & Family Case Manager

Location: Child & Family - 1954 SE 182nd Ave, Portland, OR 97233

Schedule: This is an in person position, Monday through Friday, 8:30am - 5:00pm; Occasional evenings and weekends required depending on program needs.

Wage Range: $26.00 – $29.00 hourly, non-exempt

If you are a motivated and dedicated Case Manager looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Child & Family Case Manager provides case management, skills training, systems navigation, and supportive services to children, youth, and families experiencing behavioral health needs and complex needs. This position assists youth and families in accessing mental health services, community resources, and other supports while helping reduce barriers to care. The Case Manager helps youth and families navigate service systems, build skills, access resources, and remain engaged in recommended services and supports.

What you will do:

• Provide case management services to children, youth, and families receiving services through the Child & Family Program.

• Assist youth and families in identifying needs and accessing mental health services, educational supports, social services, and community resources.

• Provide systems navigation, referrals, and warm hand offs to help youth and families access and coordinate services across behavioral health, educational, social service, and community systems.

• Provide skills training and supportive services that help youth and families successfully engage in treatment, services, and community-based supports.

• Provide support to youth and families experiencing behavioral health crises and assist with accessing appropriate crisis, behavioral health, and community resources.

• Assist with transportation coordination and other supports that reduce barriers to accessing services and treatment including transporting clients to appointments as needed.

• Maintain regular contact with youth and families to support engagement in services, identify barriers, and provide ongoing support.

• Track client engagement, referrals, and service activities; maintain accurate documentation in accordance with agency, funding, and regulatory requirements.

• Provides trainings and education as well as social, cultural, and/or therapeutic groups to promote mental health awareness and wellness.