Chief Operating Officer Brazil / Gerente de Área Operações (AGS)

Your mission :

As Chief Operating Officer (COO), you will be responsible for managing and optimising the day-to-day operations of the business. You will work closely with the CEO and other members of the management team to develop and implement strategies to deliver sustainable growth, operational efficiency and increased profitability. Your role will be to oversee all operational departments, lead continuous improvement initiatives and drive the execution of the company's strategic vision.

Your responsibilities :

Operations supervision :

• Manage the day-to-day operations of the business.
• Implementing efficient operational processes to ensure performance targets are met.
• Optimising workflows and coordinating teams to maximise productivity.

Performance management :

• Monitor and analyse key performance indicators (KPIs) and take corrective action where necessary.
• Propose continuous improvements to operational processes to enhance efficiency and profitability.

Leadership and team management :

• Manage operational teams (production, logistics, support, etc.) and foster a collaborative working environment.
• Supervise and develop department managers, providing training and skills enhancement.

Strategic development :

• Work with the CEO and the management team to develop and execute the company's long-term strategy.
• Identify new opportunities for growth and business process improvement.

Financial management :

• Participating in drawing up budgets and managing financial resources to optimise operational costs.
• Ensuring that allocated budgets are respected and proposing solutions to reduce inefficient expenditure.

Customer relationship management :

• Ensuring a high level of customer satisfaction by optimising customer service and production processes.
• Manage relationships with strategic partners, suppliers and other stakeholders.

Innovation and transformation :

• Monitor market trends, emerging technologies and best practices to maintain a leadership position in the industry.
• Manage digital transformation and process optimisation projects.

Identification and development of future work areas :

• Site visits.
• Technical and commercial proposals.

Your skills and qualifications:

• University degree in management, business, engineering or relevant field.
• At least 10 years' experience in a senior operational role, including 5 years in a management position.
• Strong team management and leadership skills.
• Excellent analytical and decision-making skills.
• Mastery of performance management tools and financial indicators.
• Experience of managing budgets and significant resources.
• Excellent communication skills, both written and oral.
• In-depth knowledge of continuous improvement and quality management processes.