Chief Human Resources Officer & Chief Business Officer

Our Vision- To Enable Wow And Delightful Careers

Ethnus is a leading Emerging Technology training provider and has trained over 2 million students. Pioneering in employability enhancement and skill development since 2007, Ethnus provides training, certification, and placement support to its students in relevant industry-specific jobs. Ethnus has the honour of being the Cloud expert for Team India in the WorldSkills 2024 competition. We are the Authorized Training Partner of Amazon Web Services (AWS) for the Cloud Computing courses, EC Council for Cyber Security courses, and many more. Our company has been mentioned by Hon. Minister of Education in the Parliament (2019) for delivering high-quality training and mentoring to students. Over 800 higher education institutions around the country trust our services to enhance and build the employability of their students.

Role Overview

We are looking for an experienced CHRO & CBO to lead Ethnus's overall Human Resources function and simultaneously build and scale the Staffing & Workforce Development business as a profitable and sustainable business vertical.

The role combines enterprise HR leadership, people strategy, organizational development, business development, P&L management, strategic client acquisition and workforce solutions.

The ideal candidate will be a strong people leader with proven experience in HR leadership and building/scaling staffing, workforce solutions or HR services businesses.

Key Responsibilities

1. Chief Human Resources Officer – Enterprise HR

• Develop and execute the overall HR strategy aligned with Ethnus's business objectives and growth plans.
  

• Lead Talent Acquisition, HR Operations, Payroll, Compliance, Performance Management, Employee Engagement and HR Technology.
  

• Drive workforce planning, organizational structure and leadership development.
  

• Build a high-performance, high-trust and values-driven culture.
  

• Lead compensation, performance-linked incentives and HR budgeting.
  

• Ensure compliance with applicable labour and employment laws.
  

• Drive HR digitization, automation and HRMS/ATS adoption.
  

• Develop HR dashboards and people analytics for management decision-making.
  

• Advise Founders and senior leadership on people, culture and organizational effectiveness.
  

• Build a strong and scalable HR team and leadership pipeline.
  

2. Chief Business Officer – Staffing & Workforce Development

• Own the complete P&L of the Staffing & Workforce Development business.
  

• Develop the business strategy, annual operating plan, revenue targets and profitability targets.
  

• Build and scale the staffing business across manufacturing, e-commerce, retail, hospitality, logistics and corporate sectors.
  

• Lead strategic client acquisition and build relationships with CXOs, CHROs, business heads and procurement leaders.
  

• Negotiate and close large staffing mandates, MSAs, MOUs and strategic partnerships.
  

• Own pricing, mark-ups, commercial structures, margins and account profitability.
  

• Build and lead teams across business development, recruitment, workforce operations, compliance and client management.
  

• Establish scalable processes for recruitment, deployment, attendance, payroll, billing and workforce management.
  

• Introduce HRMS, CRM, ATS, payroll and workforce management technology.
  

• Drive client retention, account growth and diversification of the business.
  

• Identify new sectors, geographies and service offerings such as RPO and payroll outsourcing.
  

• Build a strong second line of leadership and ensure the business is scalable and not dependent on individuals.
  

Key Performance Indicators

• HR effectiveness and employee retention
  

• Talent acquisition and quality of hire
  

• HR cost and workforce productivity
  

• Employee engagement and organizational effectiveness
  

• Statutory and HR compliance
  

• Staffing revenue and profitability
  

• P&L / EBITDA performance
  

• New client acquisition
  

• Strategic account growth and retention
  

• Deployed workforce and fulfilment TAT
  

• Account-level margins
  

• Workforce compliance
  

• Leadership and team development
  

Requirements

Benefits