Chief Experience Officer / Chief of Staff

The Role

The Chief Experience Officer / Chief of Staff will work closely with executive leadership to coordinate strategic priorities, improve cross-functional collaboration, identify operational opportunities, and ensure key initiatives move forward effectively.

This role requires a combination of strategic thinking, operational discipline, strong communication, and the ability to work independently in a fast-paced environment.

What You’ll Be Doing

• Partner closely with executive leadership on strategic priorities and key initiatives.
• Translate leadership objectives into clear action plans, timelines, and accountability.
• Coordinate cross-functional projects and ensure timely follow-up and execution.
• Identify operational gaps, inefficiencies, and opportunities for improvement.
• Support leadership with analysis, reporting, presentations, and decision-making materials.
• Establish and maintain visibility into key initiatives, priorities, and deliverables.
• Facilitate communication and alignment across departments.
• Help develop and improve processes, systems, and operating rhythms as the company scales.
• Monitor progress against strategic goals and proactively identify risks or roadblocks.
• Support special projects and high-priority initiatives as needed.
• Represent leadership priorities across the organization and ensure appropriate follow-through.

What We’re Looking For

• Significant experience in strategy, operations, business management, consulting, or a similar leadership environment.
• Strong ability to work directly with executives and senior leadership.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-moving environment.
• Strong judgment, discretion, and professionalism.
• Ability to influence and collaborate across teams without relying solely on formal authority.
• Comfortable working with ambiguity and creating structure where needed.
• Strong business acumen and an execution-oriented mindset.
• Experience in a growing or entrepreneurial organization is highly valued.

Important to Know

• This is a high-visibility, cross-functional leadership role.
• The position requires strong ownership, discretion, and the ability to operate independently.
• Priorities may shift quickly as Terra Energy continues to grow.
• The successful candidate will need to balance strategic thinking with hands-on execution.
• This role will work closely with executive leadership and multiple departments across the organization.

How You’ll Work at Terra Energy

At Terra Energy, we value ownership, accountability, collaboration, transparency, and continuous improvement. You will be expected to take initiative, identify solutions, communicate proactively, and help move the organization forward rather than simply manage assigned tasks.

You will work closely with leadership and teams across the company, helping create alignment and ensuring important priorities receive the attention and follow-through they need.

What Success Looks Like

Success in this role means:

• Leadership priorities are clearly translated into action and consistently followed through.
• Cross-functional initiatives move forward with strong accountability and visibility.
• Leadership has better information and structure to make informed decisions.
• Operational inefficiencies are identified and improved.
• Teams are better aligned around company priorities.
• Important projects receive proactive follow-up and do not lose momentum.
• The organization becomes more structured and scalable as Terra Energy grows.

In Summary

We are looking for a strategic and highly execution-oriented leader who can serve as a trusted partner to executive leadership, bring structure to complex priorities, and help Terra Energy execute its growth strategy.

The ideal candidate is someone who can connect the dots, anticipate needs, solve problems, build alignment, and turn ideas into action.

Recruitment Process

• Initial Contact (HR) – Quick intro and role overview
• HR Interview – Experience and overall fit
• Hiring Manager Interview – Technical and role deep dive
• Offer Letter – Final offer and next steps