CE Field Service Engineer

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a CO+I CE Field Service Engineer (FSE).

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I FSE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

• Oversee the daily operation and maintenance of mechanical and electrical systems within the data center, ensuring effective planning, coordination, and execution of preventative and corrective maintenance programmes.
• Ensure the uptime and reliability of critical environment systems through proactive monitoring, maintenance oversight, and risk mitigation.
• Lead operational excellence by executing and governing key processes, including maintenance procedures, incident reviews (root cause analyses), and change management.
• Drive safety and compliance by adhering to Microsoft standards and addressing risks or incidents immediately.
• Partner cross-functionally with engineering teams, vendors, and landlord partners to optimise data center performance and resolve issues.
• Identify and reduce risk, minimising human error and high-impact incidents year over year.
• Support emergency-response readiness, acting as an escalation point for facilities-related incidents.
• Deliver efficiency outcomes by advancing cost-optimisation and energy-efficiency initiatives, and support data-driven operations through the accurate measurement and reporting of key metrics, including power, temperature, and service-level agreement (SLA) performance.

Qualifications

Required Qualifications:

• High School Diploma or equivalent AND relevant industry experience in a data center or other critical environment facility.

• Relevant experience in a specialised area (e.g., mechanical, electrical, or controls) or a related field.

• You will be required to travel between sites as part of this role so a valid driver’s license will be required.

*This role requires you to be on-site, and the location has limited public transport. Your own form of transport is advised.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)

• Degree OR certification in mechanical or electrical engineering and/or services

• Experience working on large scale CE projects

Data Center Operations Management IC4 - The typical base pay range for this role across Finland is € 65,000.00 - € 111,700.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.