CCS Service Engineer

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Join Siemens Healthineers as a Cyclotron & Chemistry Solutions (CCS) Service Engineer and help shape the technical documentation, engineering change process, and service readiness activities that support our products. In this role, you'll collaborate with engineering, service, and quality teams to develop and maintain technical documentation, coordinate engineering change activities, support SAP and SolidWorks administration, and help ensure service readiness throughout the product lifecycle. This position is ideal for an engineering-minded professional who enjoys combining technical knowledge, documentation, and cross-functional collaboration to support world-class healthcare technology.

You are responsible for:

• Developing and maintaining new and revised service documentation in collaboration with the CCS Engineering and Service teams.
• Coordinating service documentation with product risk assessments.
• Cataloging and maintaining CCS service documentation while ensuring consistency with Operator Manuals and other technical documentation.
• Releasing service documentation through the Engineering Change Order (ECO) process.
• Processing, tracking, and coordinating ECOs within SAP to support timely implementation.
• Supporting the CCS Engineering team as an SAP and SolidWorks administrator.
• Serving as the primary CCS liaison for Service Engineering & Implementation (SE & ISR) and Fleet Care Fleet Service (FCFS).
• Performing product testing to support CCS engineering projects and validate documentation updates.
• Partnering with cross-functional engineering, quality, manufacturing, and service teams to ensure documentation accuracy and product readiness.

This position may suit you best if you are familiar with the following and would like to further develop your career with Siemens Healthineers:

• You have strong technical writing and documentation experience with exceptional attention to detail.
• You have experience working with electromechanical products or complex technical systems.
• You have experience using SAP in an engineering, manufacturing, or product support environment.
• You have experience working with SolidWorks.
• You are a self-starter who thrives in a fast-paced, collaborative environment and takes ownership of your work.
• You have experience coordinating activities across engineering, service, and cross-functional teams.
• Experience supporting CCS products is preferred.

Required Qualifications:

• Bachelor's degree in Engineering, Engineering Technology, Technical Communications, or a related technical discipline, or an equivalent combination of education and experience.
• Experience developing, maintaining, or supporting technical documentation, engineering documentation, or service documentation in a technical or engineering environment.
• Strong organizational skills with exceptional attention to detail and document accuracy.
• Excellent written and verbal communication skills with the ability to collaborate effectively across engineering, service, quality, and manufacturing teams.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications

• Engineering degree.
• Experience working with SAP and ECO processes.
• Experience supporting or administering SolidWorks and engineering documentation.
• Experience working with electromechanical systems.
• Experience coordinating engineering change activities, document control processes, or product lifecycle documentation.
• Experience in technical writing, technical publications, product support engineering, or service engineering.
• Experience supporting regulated industries such as medical devices, healthcare, aerospace, or industrial manufacturing.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$89,220 - $122,672

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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