Catalog Merchandising Manager

Ingram Content Group (ICG) is hiring a Catalog Merchandising Manager to contribute to our team in our La Vergne, TN office.

In this role, you will improve the discoverability, availability and conversion of the Print on Demand titles within Ingram Content Group’s wholesale catalog by developing rule-based automated content detection / decision making processes for catalog and feed management. You will identify and execute opportunities to elevate content across internal & external book marketing channels, websites, catalogs and other merchandising touchpoints. As the Catalog Merchandising Manager, you’ll partner with the catalog team to ensure key, high-potential Print to Order (PTO) titles are fully optimized across all global sales channels through complete, accurate and enhanced data. In addition, you will own and lead the content curation plan for retail audiences, helping shape how key titles are positioned in the marketplace. You will support multi-channel marketing efforts by organizing and managing the assets needed to effectively promote catalog content across platforms. Finally, you will conduct research, manage applications, create ongoing reporting, and deliver detailed analysis and actionable insights to help inform strategy and performance.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s degree or directly related year for year experience
• 1 year business or data analysis experience
• 2 years online merchandising, marketing or related experience
• 2 years experience working with formal Reporting Tools/Platforms (examples: SQL, Qlik, Excel, QuickBase, Salesforce, etc.
• 1 year intermediate to advanced experience using Excel for data manipulation, charts/graphs, pivot tables and VLOOKUP

Preferred Qualifications:

• Experience using AI tools

Key Responsibilities:

• Management of PTO catalog to support discoverability, availability, and enhance sales of the catalog in the market
• Seeks out and initiates channel engagement for new places for book discovery and sales
• Ensures growth of flagged catalog and reports associated KPIs
• Develops & optimizes downstream visibility for curated content flag(s) & promotes understanding of their definitions into the marketplace
• Reports out to management on progress and development of programs and impact of catalog curating and enhancement
• Performs regular internal business reviews for key stakeholders and/or clients
• Partners and leads cross-functional teams to identify opportunities and develop processes for continuous process improvement

Hiring Salary Range: $65,224 - $82,466. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code & Flexible Schedules (per team)

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish