Casual Sales Specialist, Melbourne (New Showroom Launch)

We’re rethinking homes for how people really live, and we’re looking for a Sales Specialist (Casual) to join our Melbourne Showroom team to help shape the future of living—one thoughtful detail at a time.

Retail at Castlery is where design, service, and experience meet — giving customers a space to explore, connect, and discover the perfect pieces for their homes.

What you'll do:

• Engage and build trust with our customers to create lasting relationships that support their current and future needs.

• Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.

• Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s.

• Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.

• Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.

• Contribute to the operational and visual requirements of running a showroom.

What you'll need to succeed:

• Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment.

• Open to a culture of continuous feedback, learning and professional development.

• Commitment to quality with exceptional attention to detail.

• An interest in furniture, styling and design trends, with retail or career experience in related industries.

• Active listener and effective communicator (verbal and written).

• Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action

Required Availability:

• Weekends and Public Holidays

Job Information

• Location: Richmond VIC 3121, Australia
• Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success

Built for Real Life, Designed for What’s Next

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.