Cash Applications Analyst

Role Overview

Execute and own end to end cash application operations for assigned scope/countries. Ensure timely same day posting, high auto match rate, reduction of unapplied cash, accurate bank to GL reconciliations, and robust documentation in line with Versigent controls. Partner with Collections/Credit/Billing/Treasury and drive service quality, compliance, and improvements.

Duties and Responsibilities

1. Cash Application Operations

• Post daily cash receipts and apply to open AR; process discounts, short payments, write offs per approval matrix.

• Investigate and resolve payment mismatches; monitor and reduce unapplied/on account balances.

• Handle customer remittance channels (emails/portals/EDI); maintain remittance mailbox hygiene.

• Execute bank reconciliations (including Sub GL clearing items) and support month /quarter /year end close.

2. Controls & Compliance

• Operate per Versigent policies, internal controls, and audit requirements; maintain complete documentation and audit trail.

• Prepare evidence packs and respond to audit inquiries.

• Adhere to SEGREGATION OF DUTY and approval frameworks.

3. Performance & Reporting

• Monitor and report core KPIs: same day posting hit rate, auto match %, unapplied cash, aging of on account/suspense.

• Support root cause analysis for recurring mismatches; recommend corrective actions.

4. Stakeholder Management

• Liaise with Collections/Credit on disputes, chargebacks, and short payments; with Billing on invoice data quality; with Treasury on bank exceptions.

• Provide professional, timely communication to internal customers and business.

5. Process Excellence

• Maintain and improve SOPs and work instructions.

• Identify improvement opportunities (templates, macros, mailbox rules, matching rules); support mini projects and testing.

Basic Requirements (R – required, P – preferred)

Education & Experience

• Education in Finance/Accounting/Economics or related (P).
• 1–3 years experience in OTC/AR/cash application in SSC/GBS or multinational environment (R).
• Technical Skills
• Solid understanding of AR & cash application processes (R).
• Proficiency in MS Excel (pivots, XLOOKUP/VLOOKUP, text functions, basic PowerQuery) (R).
• Working knowledge of SAP (FI/AR) or similar ERP (R).
• Exposure to workflow tools/bank portals/HighRadius or similar (P).
• Ability to interpret bank files/MT940/BAI2 where applicable (P).

Soft Skills

• Strong English (written/spoken) (R).
• High accuracy, ownership, and bias for action (R).
• Problem‑solving with data, clear communication, stakeholder handling (R).
• Ability to operate under tight timelines and changing priorities (R).
• Flexibility to support shift coverage when needed (P).

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Versigent is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.