Case Manager- Rose House

Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced.

Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following:

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases
• Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients
• Maintain accurate and timely documentation of case files, including funder reports

• Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;
• Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;
• Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment;

Qualifications:

• High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crime