Case Manager (Part-time) - ERASE/EIP

Join Our Team as a Case Manager!

Are you passionate about supporting the Family & Community Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated part time Case Manager to join the Education, Rehabilitation and Support Enforcement/ Early Intervention Program.

• Wage: $22 per hour
• Schedule: 28 hours per week. Mondays off, Tuesday-Friday 9am-5pm
• Location: 400 Carleton Ave in Central Islip, NY 11722

What drives the core purpose of this job:

The Case Manager is responsible for assisting the Supervisor of the ERASE/EIP Program in coordinating and monitoring the program.

What are the key Responsibilities:

• Act as a liaison among CSEB & Department of Social Services, Hearing Magistrates & court personnel, County Attorneys, Respondents, Petitioners and/or Assignors.
• Interview newly-ordered Respondents (at court) to provide them with an explanation of their court orders, as well as information on how, when and where to make their child support payments. Provide information regarding the process to file a petition or any other enforcement procedure.
• Mail out all relevant payment information to parties who do not stay/attend a court appearance.
• Perform system searches and update all relevant information in the DSS court computer retrieved through the interview.
• Contact employers to verify employment.
• Prepare materials necessary on a monthly basis for Child Support Seminar.
• Perform clerical work such as filing, logging, tracking, sending letters, returning phone calls, etc.
• Perform all other relevant duties as determined by supervision and EAC Network Administration.

What key knowledge, skills, and abilities are required to excel in this role:

• High school diploma or educational equivalent required. Degree in Behavioral Sciences or Criminal Justice preferred.
• Minimum of two years of relevant work experience and knowledge of administrative procedures required.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft office applications, calendar, and email and/or database software necessary to perform work assignments.
• Excellent communication, organizational and interpersonal skills
• Must have access to automobile and possess a valid drivers license to operate in NY State.
  

What We Offer

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge.
• Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program.
• At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day