Case Manager

Who is Harmony Health Group

Harmony Health Group was founded in 2015 with the mission of providing a safe, supportive, and therapeutic environment for individuals struggling with substance use disorders. Our first facility offered a flexible continuum of care designed to help clients navigate each step of their recovery journey.

Since then, we’ve continued to grow and broaden our services to include co-occurring and primary mental health treatment, allowing us to better meet the needs of the communities we serve. We remain committed to expanding access to high-quality, evidence-based behavioral health care; delivered by a team of dedicated professionals who are passionate about making a difference.

Why Harmony Health Group:

• Comprehensive benefits package, including medical, dental, vision, and life insurance
• Robust training program with clear pathways for professional growth and advancement
• Flexible scheduling options, with 1st, 2nd, and 3rd shifts available
• Full-time and part-time positions to match your ideal work–life balance
• Meaningful, rewarding work where you play a key role in supporting clients on their recovery journeys

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Job Title: Case Manager

Department: Clinical

Reports to: Clinical Director

About this role:

The Case Manager (CM) is responsible for assisting the Clinical team in coordinating, implementing and executing various patient related affairs to assist the patients while they are in treatment. The CM is responsible for recording and monitoring various communications, activities and interactions of the patients while they are housed in the facility. The CM is responsible for assisting with the overseeing of patients' in their daily schedules within the facilities policies and procedures and in accordance with the standards of the State and Federal Regulations.

As a Case Manager with Harmony Health Group, you will:

• Assist with the supervision of patients' in their daily activities.
• Case Management Initial Assessment
• Daily progress notes
• Daily Department and Cross Departmental communication/Treatment team.
• Daily documentation and facilitating of assignment notes.
• Daily running, documentation and facilitating of an activity and its notes.
• Daily running, documentation and facilitating of group and its notes.
• Works with the therapists to ensure that Discharge planning and Instructions are completed throughout the patient’s treatment and are clear and complete.
• Assists and completes phone calls with patients and any communication with outside providers.
• Conducts assessments of the client's legal, vocational/educational, and basic life needs and facilitates a bridge between the client and community resources to resolve the client's needs or issues.
• Assistance in completing Coordination of Benefits documents.
• Facilitating, recording and completing Family Pre-assessments.
• Assisting and recording of possible discharges, transfers and AMAs (Leaving Against Medical Advice).
• Ensure the patient follows clinical schedule.
• Facilitating patient tours of the treatment facilities.
• Redirecting and reporting patient’s if rules are broken
• Seeks corrective criticism and has the ability to evaluate suggestions objectively.
• Maintains acceptable overall attendance.
• Promotes a favorable/positive work atmosphere.
• Attends in-services and educational training as necessary and as assigned.
• Seeks out learning experiences and incorporates new knowledge in practice.
• Maintains flexibility and adaptability to expected and unexpected changes in the work environment.
• Reports personal symptoms of suspected illness of contagious diseases to the Clinical Director.
• Communicate effectively both orally and in writing.
• Independently solve problems and follow through.
• Organize and function independently in an office environment.
• Perform other tasks and duties as assigned.
• Completes all competency assessments as required by the facility.
• Required to maintain certifications up to date including but not limited to: (CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Infection Control)