Care Manager - Home Healthcare
Critical Nurse Staffing · Lawrenceburg, IN ·
- Employment
- Full time
- Category
- Management
Pay Rate: $22.00 - $25.00 per hour depending on experience, plus bonus potential
Location: Lawrenceburg, IN
In-Office, Full-Time, Monday-Friday
Benefits Summary
- Medical, dental, vision, and 401K
- Health Savings Account (HSA)
- Matching 401k
- Paid Time Off (PTO
- Mileage Reimbursement
*Staff scheduling experience is required*
SUMMARY
On behalf of CNS Cares, LLC (“CNS” or “Company”), the Care Manager is responsible for scheduling our direct care staff for patient visits. Additionally, this position is responsible for maximizing authorization units, advocating for the needs of each patient, communication with all entities to provide quick and accurate service, and ensure patient satisfaction with impeccable service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include:
1.Demonstrate excellent communication skills. Communicates regularly with patients, nurses, home health aides, and claims team. Communicates with the Executive Director and Director of Nursing on patient status and care being provided in home.
2. Schedule visits for the care team within the electronic medical record (EMR). Works to find coverage in situations where there is staffing needs. Works with the recruiting team and local leadership to adequately source and hire new staff. Expectation to utilize 100% of authorized hours. Ensures clinical compliance items are scheduled and completed per company and state guidelines.
3. Identify patient needs for durable medical equipment and coordinate with DME companies to ensure patients’ needs are met.
4. Evaluate patient conditions not currently covered by the Department of Labor and coordinate and assist patients to get consequential illnesses added to their DOL covered conditions.
5. Assist authorization team with start of cares and renewal periods to advocate and justify the appropriate care level for each patient.
6. Attend medical appointments with patient to assist as a resource to physicians regarding the Department of Labor Home Health Care program.
7.Gather medical records as needed.
8. Ensure all authorized units are staffed by the assigned skilled nurse or home health aide with expectation to limit overtime. Coordinate with GM and DON for appropriate direction.
9. Provide EMR and home orientation training to staff.
10. Participate in an on-call rotation.
11. Adhere to all company policies.
12. Other duties as assigned