At American Express, we empower technologists to learn, innovate, and make an impact from day one. As an AI Engineer I in Enterprise Technology Services, you’ll join a full-time graduate program and contribute to technology work that helps teams explore, build, test, and responsibly scale AI-enabled solutions.
In this role, you may support work across machine learning, generative AI, intelligent automation, data pipelines, retrieval patterns, model evaluation, LLM integrations, AI agents, agentic workflows, and AI-enabled software features. You’ll collaborate with engineering, product, data, security, risk, and business partners to help deliver enterprise AI solutions responsibly, reliably, and securely.
- Support the development, testing, and integration of AI / ML models, LLM integrations, intelligent services, or data retrieval pipelines under guidance.
- Assist with data collection, preprocessing, transformation, and validation to support model training, testing, evaluation, and implementation.
- Contribute to debugging and improving AI enabled solutions to strengthen performance, reliability, explainability, maintainability, and quality.
- Support AI capabilities such as model training workflows, inference endpoints, prompt-based interactions, evaluation routines, retrieval patterns, AI agents, or agentic workflows.
- Collaborate with engineering, product, data, risk, security, and business partners to implement AI-driven solutions aligned to business requirements.
- Document model parameters, prompts, assumptions, data pipelines, integrations, and technical decisions to support reproducibility and knowledge sharing.
- Participate in Agile development practices, including sprint planning, stand-ups, demos, retrospectives, code reviews, and team ceremonies.
- Assist in ensuring AI systems and AI-enabled features align with enterprise expectations for reliability, safety, governance, security, compliance, and appropriate escalation.
Minimum Qualifications
- Must have earned a Master’s degree in Computer Science, Machine Learning, Data Science, Artificial Intelligence, Computer Engineering, Software Engineering, or another technical field before the end of June 2027.
- Knowledge of Python and foundational data processing technologies.
- Foundational understanding of computer science concepts, including data structures, algorithms, object-oriented programming, debugging, testing, and problem solving.
- Foundational understanding of machine learning concepts such as supervised learning, unsupervised learning, model training, evaluation, feature engineering, and experimentation.
- Introductory understanding of modern AI systems, including LLM APIs, prompt-based interactions, retrieval patterns, AI powered tools, or generative AI applications.
- Ability to support AI/ML development, testing, documentation, integration, or data pipeline activities under guidance.
- Awareness of responsible AI expectations, including reliability, safety, governance, security, privacy, compliance, and appropriate escalation when work is unclear or outside standard guidance.
- Strong communication, collaboration, documentation, and learning agility with the ability to work effectively across technical and non-technical teams.
Preferred Qualifications
- Experience through academic coursework, research, projects, open-source contributions, internships, hackathons, or extracurricular activities using Python, R, Java, JavaScript, or similar technologies.
- Interest in machine learning, generative AI, natural language processing, intelligent automation, data engineering, agentic AI, or AI-enabled software development.
- Familiarity with NLP techniques and model concepts such as fuzzy matching, embeddings, BERT, transformers, LLMs, or other modern language models.
- Exposure to LLM APIs or similar AI models, including prompt engineering, prompt evaluation, tools, function calling, retrieval patterns, or agent workflow concepts.
- Experience or coursework involving machine learning algorithms and applying them to practical or real-world problems.
- Familiarity with APIs, data pipelines, ETL processes, cloud environments, containerized development, model deployment patterns, or monitoring.
- Awareness of CI/CD, version control, testing, code reviews, Agile development, and collaborative software engineering workflows.
- Exposure to version control systems such as Git and collaborative software development workflows.
Curiosity for AI powered developer tools, responsible AI practices, governance, security, model documentation, and enterprise-scale delivery.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.