Business Travel Sales Manager

ABOUT OUR COMPANY

Sheraton Miami Airport Hotel is proudly managed by Bridgeton Holdings, a creative, full-service real estate investment and management firm established in 2009. Bridgeton owns interests in and/or manages more than 30 properties nationwide, with total capitalization exceeding $2 billion. Through a vertically integrated platform encompassing investment management, development, hotel management, and property management, Bridgeton continuously re-envisions traditional operating models to enhance the value of its properties across primary and key secondary markets.

As part of the Senior Management Team at Sheraton Miami Airport Hotel, you’ll join a fast-paced, hospitality-driven environment backed by a company culture that values teamwork, creativity, and growth. Bridgeton’s mission is to exceed partner and guest expectations while maintaining a fun, dynamic workplace where employees feel inspired, supported, and empowered to succeed. Together with the Sheraton brand’s commitment to thoughtful service and community connection, we strive to create exceptional experiences for both our guests and our team members.

ABOUT THE ROLE

We’re looking for a Sales Manager to join the team! Reporting to the Director of Sales, you will work in the sales and marketing department and lead a sales team to achieve the company’s sales objectives. You will be responsible for networking with potential clients, managing large accounts, maintaining a loyal customer base, and overseeing hotel sales and marketing strategies. In this role, you will also be budgeting, forecasting, creating advertising campaigns, and other methods to meet or exceed stated revenue and room night goals.

Essential Duties:

• Develop and implement sales strategies to achieve sales goals and objectives.
• Lead, motivate, train, and manage a sales team, including setting performance expectations, providing coaching and development opportunities, and conducting performance evaluations.
• Build and maintain strong relationships with new and existing clients to drive sales and ensure customer satisfaction.
• Able to use repetitive hand and body motions such as grasp, writing, typing, listening, hearing, and visual acuity.
• Role may require the ability to drive a motor vehicle, stand, walk, sit, talk, talk on a telephone or mobile device, carry a laptop (including while traveling), use a computer for a significant amount of time each day, to hear, and to occasionally lift to 20 lbs.

Specific Requirements of this role:

• Generate new business, close deals, and increase revenue by conducting customer sales calls, presentations, on-site visits and sales tours, and community networking.
• Establish and grow the hotel’s market share by developing and maintaining relationships with major groups and catering clients.
• Compile and analyze weekly and month end reports, review and implement action plans to address market share penetration.
• Maintain files on major active accounts within the market segment.
• Plan sales trips, under the direct approval of the Director of Sales, to major marketing areas.
• Identify new business leads by examining local market trends and competition activities and provide feedback to the Director of Sales.
• Support the Director of Sales in preparing the department budget and the hotel’s overall sales goals and strategies.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in hotel management, business, marketing, or related field of work, or an equivalent combination of education and work-related experience.
• At least 2 years of sales and marketing experience at the corporate or hotel level, or 3 years as a hotel guest service agent.
• Experience with property management systems and central reservation systems preferred.
• Previous knowledge of Sales system a plus.
• Working knowledge of Microsoft Office, including Excel and Word.

The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.