Business Transformation Analyst

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this role

We are seeking a Business Transformation Analyst – German speaker to support product onboarding across the Vodafone Business Technology Solutions landscape. In this role, the individual will collaborate with cross-functional teams, ensuring smooth delivery from early product design stages through to operational handover. The role requires strong analytical capabilities, stakeholder management expertise, and a solid understanding of delivery methodologies, Agile frameworks, and performance management tools.

What you’ll do

• Support end-to-end onboarding of new products within the Vodafone Business portfolio, from early definition to market readiness.
• Apply Vodafone Business Technology Solutions delivery methodologies, contributing to presales, post-sales, and delivery phases.
• Integrate effectively within SAFe Agile squads and guilds based on chapter priorities.
• Utilise business intelligence tools such as Power BI to support performance reporting and forecasting.
• Conduct KPI assessments and recommend performance improvements.
• Manage escalations, risks, and challenges with structured mitigation approaches.
• Build strong relationships with internal teams and external partners to enable seamless delivery.
• Lead or participate in service improvement workshops, value stream mapping, and process optimisation sessions.
• Support stakeholder management and project governance activities.
• Track, analyse, and communicate performance insights across multiple teams.

Who you are

• Fluent in German at C1 level.
• Holder of a bachelor’s or master’s degree in engineering, computer science, or a related discipline.
• Minimum of 2 years’ experience in a multinational environment, ideally within telecom or IT.
• Knowledgeable in SAFe Agile, delivery frameworks, project governance, and PMO functions.
• Skilled in Microsoft Power Apps, Power Automate, Jira, Confluence, SharePoint, and Power BI.
• Experienced in KPI management, continuous improvement, and business transformation programmes.
• Strong communicator with excellent analytical, interpersonal, and relationship-building skills.
• Able to work autonomously, prioritise effectively, and drive activities to completion.
• Certifications such as Six Sigma, Prince2, CSM or CSPO are advantageous.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work within a global digital transformation environment.
• Exposure to Agile delivery, product lifecycle management, and cross-market collaboration.
• Skill development in business intelligence, service performance, and continuous improvement.
• Engagement with diverse squads, guilds, and transformation communities.
• A supportive environment that encourages continuous learning and innovation.

What skills you will learn

• Advanced Agile delivery practices within a scaled environment.
• Product onboarding and lifecycle governance across multinational operations.
• Performance and KPI optimisation techniques.
• Hands-on experience with Power Platform, Jira, Confluence, and Power BI.
• Service improvement methodologies including Lean and value stream mapping.

VOIS equal opportunity employer commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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