Business Systems Analyst Senior

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$62.73 - $77.16 Hourly

Department:

Department of County Assets (DCA)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

October 03, 2026

The Opportunity:

This position will close once 150 applications have been received, regardless of the listed closing date. We encourage early submissions.

Overview

Are you a strategic problem solver who loves bridging the gap between business needs and technology?

Join the Department of County Assets (DCA) as a Senior Business Systems Analyst! Serving as a trusted bridge between business partners and IT, you will manage service requests and assigned projects while analyzing business processes. You will collaborate with the Department of County Human Services to align with strategic goals and lead data analytics initiatives that continuously improve our systems.

In this role, you will:

• Meet regularly with business partners to clarify needs, navigate IT intake, identify technical solutions, and champion their priorities.
• Facilitate and lead requirements gathering, process analysis, product evaluations, UAT, and end-user training.
• Responsible for user story creation, system diagramming, technical documentation, test automation, and developer specs using AI tools.
• Lead small IT project plans, schedules, and resources while guiding Agile development teams through implementation.
• Evaluate business value, risks, and total cost of ownership (TCO) for new requests while managing account portfolios.

To Qualify We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:*

• Bachelor's degree (in lieu of degree, equivalent years of experience will be considered)

AND

• Three (3) years or more experience in of the following areas:
  • Experience leading and developing complex project documentation, including requirements, business specifications, process analysis, and User Acceptance Test plans.
  • Experience with analytical and consultative support for IT systems, covering operation, maintenance, enhancement, and advanced troubleshooting.
  • Experience with advising and influencing business partners on technology solutions, and facilitating key decision-making to align business and IT strategy.
  • Experience with coordinating and managing vendor activities for the successful delivery and integration of third-party solutions.

• Experience using AI tools to assist in solving technical problems and in the software development process
• REQUIRED COVER LETTER addresses how you meet the minimum qualifications for this position.

• Ability to pass a criminal records check.

Preferred Qualifications/Transferable Skills:* You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Project Management Certification

Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

SCREENING AND EVALUATION

The Application Packet: Your completed application must include the following items:

• REQUIRED completed online application.
• REQUIRED resume covering your relevant experience and education. Please include employer names, locations, employment dates, job titles, and a brief summary of responsibilities for each position.
• REQUIRED cover letter expanding on your resume that describes why you are interested in this position and how you meet the minimum qualifications.

Internal Applicants: After you have submitted your application, please check your Workday inbox and complete the Veterans' Preference Questionnaire prior to the application deadline.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.
• Assessment of candidates: Review of the applicant's training and experience by a subject matter expert, an exam, or a screening interview (phone, technical, etc.).
• Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
• Background check and reference checks: All finalists must pass a thorough criminal records check and reference check.

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

ADDITIONAL INFORMATION:

This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.

Location: The official work location is the Multnomah Building, 501 SE Hawthorne Blvd., Suite 400, Portland, OR 97214.

Schedule: Monday - Friday 8:00am - 5:00pm. There is some flexibility with the start and end times.

Hybrid Telework: This role is designated as hybrid telework, consisting of three onsite days per week (Tuesday–Thursday) and two telework days. Additional in-office days may be required based on business needs. The designation of Hybrid Telework may be subject to change at a future time.

All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

We are unable to sponsor work visas, including H-1B, F-1 OPT, or STEM OPT.

Serving the Public, Even During Disasters Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Allison Conkling

Email:

[email protected]

Phone:

+1 (503) 2604572

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6055 - Business Systems Analyst Senior