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Job Description
Function
Information Technology/Enterprise Business Systems/EWM
Position Overview
The Business Systems Analyst (BSA) is responsible for supporting, enhancing, and optimizing enterprise applications and business processes within an assigned functional domain. The BSA serves as a trusted partner to business stakeholders, providing functional expertise, solution analysis, process improvement recommendations, and day-to-day operational support to ensure enterprise systems effectively enable business objectives.
The BSA works closely with business users, the Manager Enterprise Systems, Digital Business Partners, technical teams, and third-party service providers to deliver stable, efficient, and scalable technology solutions. This role is responsible for analyzing business requirements, identifying process improvement opportunities, coordinating solution delivery, supporting system enhancements, and ensuring the successful adoption of new capabilities.
In addition to operational support responsibilities, the BSA contributes to continuous improvement initiatives by identifying opportunities to leverage automation, analytics, AI-enabled capabilities, and process standardization to improve efficiency, effectiveness, and user experience.
Domain Responsibility Summary
Master Data & Governance
- Support warehouse master data governance processes.
- Ensure quality and consistency of warehouse-related master data.
- Storage types and sections
- Product and inventory master data
- Partner with business teams to improve master data accuracy and controls.
Key Responsibilities
Business Partnership & Requirements Management
- Develop a strong understanding of assigned business processes, objectives, and operational challenges.
- Serve as a primary point of contact for business users within supported functional areas.
- Gather, document, and analyze business requirements for enhancements, projects, and continuous improvement initiatives.
- Facilitate requirements workshops, process reviews, and solution discussions.
- Translate business requirements into functional specifications and solution requirements.
- Support the evaluation and recommendation of technology solutions that address business needs.
Integration & Cross-Functional Collaboration
- Collaborate with cross-functional teams to support integrated business processes.
- Analyze impacts of process and system changes across upstream and downstream applications.
- Support integrations between SAP EWM and:
- Materials Management (MM)
- Sales & Distribution (SD)
- Transportation Management (TM)
- Warehouse automation technologies
- External logistics providers
SAP EWM Core Capabilities
Demonstrated expertise in:
- Warehouse structure design
Inbound Warehouse Processes
Strong knowledge of:
- Advanced Shipping Notices (ASN)
- Inbound delivery processing
- Quality inspection integration
Outbound Warehouse Processes
Strong knowledge of:
- Outbound delivery processing
- Pick, pack, stage, and load processes
- Transportation integration
- Customer order fulfillment
Internal Warehouse Processes
Experience with:
- Physical inventory procedures
Inventory Management
Knowledge of:
- Inventory accuracy controls
Warehouse Execution Management
Strong understanding of:
RF & Mobile Warehouse Execution
Experience supporting:
- RF framework configuration
- Mobile warehouse transactions
- Barcode scanning solutions
- Operational exception handling
- Warehouse operator workflows
Application Support & Operational Excellence
- Provide functional support for enterprise applications within the assigned domain.
- Investigate, troubleshoot, and resolve application, process, and data-related issues.
- Coordinate issue resolution with technical teams, AMS providers, and vendors.
- Support incident, problem, and service request management processes.
- Monitor application performance and identify recurring issues and improvement opportunities.
- Ensure business continuity through effective support and knowledge management practices.
Process Improvement & Solution Delivery
- Analyze business processes and identify opportunities for simplification, standardization, and optimization.
- Support implementation of approved enhancements and system changes.
- Participate in project activities, including fit-gap analysis, solution design, configuration reviews, testing, deployment, and hypercare support.
- Identify opportunities to improve user experience and operational efficiency.
- Support adoption of automation, workflow, analytics, and AI-enabled solutions.
Testing & Quality Assurance
- Develop and execute test plans and test scripts.
- Coordinate user acceptance testing activities.
- Validate solution quality and ensure requirements are fully addressed.
- Support regression testing for application releases and upgrades.
- Assist with defect management and issue resolution.
Data, Reporting & Analytics
- Support data quality initiatives and process governance activities.
- Assist in development and enhancement of reporting and analytics capabilities.
- Identify opportunities to improve business insight through data utilization.
- Ensure consistency and integrity of process-related data within supported applications.
Collaboration & Stakeholder Engagement
- Partner closely with business stakeholders to understand evolving business needs.
- Collaborate with Manager Enterprise Systems to prioritize work and support operational objectives.
- Support Digital Business Partners in evaluating business capabilities and improvement opportunities.
- Work effectively with project teams, technical resources, AMS providers, and vendors.
- Participate in governance, planning, and continuous improvement activities.
Qualifications
Required
- Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, Supply Chain, Finance, Human Resources, or a related discipline.
- 7+ years of experience supporting enterprise applications and business processes aligned to the domain area for this position.
- 8+ years of business systems analysis, supply chain, warehouse management, or SAP experience.
- Experience supporting warehouse operations in manufacturing, distribution, or logistics environments.
- SAP S/4HANA Embedded EWM experience.
- 3 full lifecycle SAP EWM implementations.
- Experience integrating EWM with TM, QM, PP, and SD.
- Expert knowledge of the warehouse transaction monitor
- Experience gathering and documenting business requirements.
- Experience supporting system enhancements, projects, or technology implementations.
- Strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to work effectively with cross-functional teams and stakeholders.
Benefits of Joining Albemarle
We are partners to one another in pioneering new ways to be better for ourselves, our teams, and our communities. When you join Albemarle, you become our most essential element and you can anticipate competitive compensation, a comprehensive benefits package, and resources that foster your well-being and fuel your personal growth. Help us shape the future, build with purpose and grow together.