Purpose:
The Business Systems Analyst applies systems analysis techniques and procedures to Floor & Decor’s Oracle enterprise application portfolio, consulting directly with business users to determine functional specifications and translating stated business needs into system requirements the development team can build without further interpretation.
This role owns requirement quality end to end — analyzing current-state processes and system configuration, decomposing complex cross-functional needs into testable requirements, and exercising independent judgment on how a business need should be structured as a solution. The role operates as an embedded analytical member of an Agile Scrum team and serves stakeholders across Finance, Merchandising, Supply Chain, Store Operations, and Human Resources. Success is measured by the accuracy and completeness of requirements at the point of development handoff, a measurable reduction in rework and defects traceable to requirement gaps, and the credibility the role earns as the authoritative translator between business intent and system capability.
Minimum Eligibility Requirements:
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, Industrial Engineering, or a related field; directly applicable experience will be considered in lieu of a degree.
- Minimum of 1–2 years of experience in a business systems analyst, systems analyst, functional analyst, or comparable role in which the primary duty was analyzing business needs and determining system functional specifications.
- Demonstrated ability to apply structured systems analysis techniques, including current-state process analysis, gap analysis, process and data-flow mapping, and requirement decomposition.
- Demonstrated experience authoring functional requirements, user stories, and testable acceptance criteria that development teams have built from without material rework.
- Working proficiency with JIRA, or a comparable backlog management tool, and Confluence, or a comparable documentation platform.
- Working knowledge of Agile/Scrum delivery and the analyst’s specific accountabilities within refinement, sprint planning, sprint review, and retrospective.
- Experience planning or executing user acceptance testing, including test case authoring and defect triage.
- Demonstrated ability to exercise independent judgment on matters of significance — determining requirement sufficiency, assessing business impact, and making solution recommendations to product and business leadership.
- Strong written and verbal communication skills, with proven ability to translate fluently between technical and non-technical audiences.
- Proficiency in Microsoft Excel and a process-diagramming tool such as Microsoft Visio, Lucidchart, or comparable.
Preferred
- Hands-on experience with Oracle enterprise applications — Oracle Fusion Cloud, Oracle Retail, Oracle E-Business Suite, or comparable Oracle modules.
- Experience in retail, multi-unit, or omnichannel operations, with exposure to merchandising, supply chain, store operations, or finance business processes.
- Ability to write and interpret basic SQL or PL/SQL queries for independent data validation and root-cause analysis.
- Experience supporting an enterprise application through a major implementation, upgrade, or continuous-release cycle.
- Working understanding of integration concepts — APIs, file-based interfaces, middleware — and their implications for requirement design.
- Exposure to reporting and analytics tooling such as Oracle Business Intelligence, Power BI, or Tableau for building or validating operational reporting requirements.
- IIBA certification (ECBA or CCBA), or Scrum Alliance CSM/CSPO or Scrum.org PSM/PSPO certification.
Essential Job Functions:
Systems Analysis & Functional Specification
- Apply structured systems analysis techniques to evaluate current-state Oracle application configuration, data flows, and integrations, and determine how a business requirement can be satisfied within existing system capability.
- Consult directly with business users and process owners to determine functional specifications for application enhancements, configuration changes, and new capability.
- Analyze and decompose complex, cross-functional business processes into structured functional requirements, user stories, and testable acceptance criteria.
- Determine whether a stated business request is best resolved through configuration, development, process change, or no change at all, and make the supporting recommendation to the Product Manager.
- Produce and maintain process maps, data-flow documentation, and requirement traceability for the applications in scope, so that design decisions and their rationale are auditable.
Backlog Ownership & Agile Delivery
- Own the analytical quality of the product backlog — decomposing epics, refining stories, resolving ambiguity, and determining whether an item is sufficiently defined to enter a sprint.
- Lead story refinement and requirement review sessions with developers, QA, and business stakeholders to reach documented agreement on scope and definition of done.
- Assess incoming requests, defects, and enhancement demand; determine root cause and business impact; and recommend relative sequencing to the Product Manager.
- Represent business intent in sprint ceremonies, resolving requirement questions in real time so that delivery is not blocked on interpretation.
- Evaluate delivered functionality against the original specification and determine whether acceptance criteria have been satisfied.
Testing & Solution Validation
- Design test scenarios and test cases derived from functional specifications and determine whether test coverage is adequate for the risk of the change being released.
- Plan and lead user acceptance testing — identifying and preparing business testers, coordinating execution, and determining whether identified defects are release-blocking.
- Diagnose reported system issues by isolating requirement, configuration, data, and code causes, and route each with a documented analysis rather than a restatement of the symptom.
- Validate that released changes produce the intended business outcome and recommend follow-on work where they do not.
Business Partnership & Process Improvement
- Build trusted advisory relationships with business stakeholders, developers, QA, and other analysts across the enterprise application portfolio.
- Identify process gaps, control weaknesses, manual workarounds, and inefficiencies; quantify their operational or financial impact; and propose system or process remedies.
- Advise business partners on opportunities to adopt standard application functionality in place of custom development and articulate the total-cost implications of each path.
- Translate system changes into audience-appropriate impact summaries, training content, and release communications that support business readiness and adoption.
Working Conditions (travel & environment)
- Occasional travel may be required – up to 25%
- Ability to interact with store, warehouse, and commercial teams as needed
PHYSICAL/SENSORY REQUIREMENTS
Medium Work – Ability to exert 10 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.