Business & Systems Analyst

Role Summary

We are seeking a strategic and user-focused PLM Business & Systems Analyst to serve as the critical bridge between our product development teams (R&D, Quality, Supply Chain) and our technical IT developers. In this role, you will leverage your knowledge of PLM configurations to propose system-based solutions to complex business problems. You will be responsible for translating intricate business needs into clear IT deliverables, mapping cross-system workflows, and driving user adoption. The ideal candidate is an analytical problem-solver who can navigate risk-averse environments and advocate for a "data-first" culture, ensuring our product data is structured for future analytics and seamless enterprise integration.

Responsibilities

• Business Analysis & Workflow Optimization: Partner with stakeholders to translate complex needs into Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs). Map cross-system processes spanning PLM and SAP , and integrate global compliance regulations into workflows. Conduct system testing and communicate system changes as tangible end-user benefits.

• Data Governance & Lifecycle Management: Enforce master data management (MDM) rules , define ETL data mapping requirements , and translate end-of-life and archiving requirements into actionable system rules. Partner with Data Stewards to prioritize data cleansing efforts.

• Cross-Functional Communication & Change Management: Act as the "bilingual" bridge between IT and business teams. Drive user adoption by updating Standard Operating Procedures (SOPs) , and advocate for a "data-first" culture to prepare for future AI utilization.

• Project Management & Execution: Manage project plans for system enhancements, facilitate cross-functional meetings , and consistently deliver high-quality system enhancements, test scripts, and process maps on schedule.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Engineering, Science, or a related field.

• 4+ years of experience acting as a Business Analyst, Systems Analyst, or Process Owner for enterprise PLM, ERP, or R&D systems (e.g., LIMS, Dassault, Siemens, Centric, SAP PLM, Veeva).

• Experience writing comprehensive BRDs, FRDs, and user stories.

• Familiarity with data governance principles or ETL mapping, and system validation processes (e.g., 21 CFR Part 11).

Preferred Qualifications

• Master’s degree in Business Administration, Information Systems, Engineering, Science, or a related field.

• Experience in gathering requirements, system implementation, and end-to-end software testing.

• Understanding of the Product Development lifecycle and how product data feeds into downstream supply chain systems (e.g., understanding SAP terms like ROH, HALB, WIP, SKU).

• Familiarity with data governance principles, ETL mapping, and system validation processes (e.g., 21 CFR Part 11).

• Capable of developing efficient, scalable solutions to complex historical process issues.

• Exceptional communication skills with the ability to mediate between highly technical and non-technical groups.

• Strong relationship-building skills, capable of driving change and enforcing data rules diplomatically without direct authority.