Business/System Analyst

Andersen is hiring a Business/System Analyst for a project focused on the digital transformation and modernization of healthcare systems delivering therapeutic and laboratory services. Compensation: $8–10k+, negotiable for senior candidates. The customer is a leading healthcare provider in Saudi Arabia. It is committed to providing high-quality healthcare using advanced technology and highly qualified staff in a safe and conducive environment. The company secured the top position in patient safety standards with an exceptional evaluation score of 99.7% in the Essential Safety Requirements (ESR). The project is focused on the modernization and digital transformation of a healthcare provider that delivers therapeutic and laboratory services for residents of a large metropolitan area and surrounding region. The project involves business trips to the client in Jeddah (KSA). Responsibilities: - Demonstrating the delivery approach and methodology for Phase 1. - Identifying key stakeholders and defining the project governance structure, including the RACI matrix, communication plan, reporting cadence, and decision-making processes. - Validating and refining the project's scope, priorities, assumptions, and expectations. - Conducting Phase 0 workshops, including kickoff, scope validation, compliance, dependency mapping, system demos, architecture and NFR review, estimation calibration, integration review, delivery planning, and phase closeout. - Documenting systems that require integration. - Preparing Phase 0 documentation and results. - Preparing the Requirements Management Plan. - Preparing Phase 1 CP document. Reasons why this job would be interesting to you: - Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. - We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. - We welcome specialists from every part of the world. - Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. - We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. - There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. - You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. - Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Must-have: - Proven experience as a Business/System Analyst for 5+ years. - Strong business analysis and requirements engineering skills. - Experience facilitating discovery workshops, stakeholder interviews, and business process mapping sessions. - Proven experience working on healthcare digital transformation, HIS/EMR/EHR, ERP, or hospital modernization programs. - Ability to document and analyze current-state and future-state processes. - Experience producing: Business Capability Maps; Stakeholder Maps; BPMN Process Models; Requirements Management Plans; Scope and Assumptions Registers; Functional and Business Requirements Documents (BRDs); Integration Inventories and System Landscapes. - Ability to challenge assumptions and guide clients toward industry best practices. - Experience validating scope, identifying gaps, dependencies, constraints, and risks. - Strong consulting mindset with the ability to recommend practical modernization approaches. - Ability to influence stakeholders and build confidence in proposed solutions. - Good understanding of healthcare compliance and data privacy requirements. - Ability to facilitate discussions around AI opportunities and operational transformation. - Level of English – from Upper-Intermediate and above. - Fluent Arabic (spoken and written). Nice to haves: - Familiarity with local healthcare regulations, operating models, and public-sector healthcare initiatives.