Business Support Administrator

The UK GCC Business Solutions team is the backbone of the UK WSP business and is vital to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics, Concierge, Travel and Fleet. We also have a Personal Assistant network providing support to our senior leaders.

• As a Business Support Administrator, you will report to a Business Support Lead.

• You will be able to meet your colleagues, share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas.

• Professional administrator. Expert problem solver. Impeccable organizer. These are just a few attributes of a WSP Business Support Administrator.

• Responsible for providing a professional and effective administrative and business support service.

• You will be required to collaborate with multiple teams across the business to successfully support a range of requests.

• You will engage with colleagues to fulfil a range of support requests and ensure service level agreements (SLA’s), and performance standards are met.

• This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to):

• Preparation of presentations, documents, reports, accessibility and work winning material to a high standard in line with WSP brand guidelines.

• Purchases and system support.

• Support project tasks and requests.

• Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.

• Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.

• You will gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects.

• An eye for detail, can communicate effectively and work independently and efficiently.

• Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is advantage.

• Strong verbal and written communication skills, with excellent attention to detail.

• A university degree / Diploma.

The right candidate will:

• Display a flexible and adaptable approach.

• Have excellent prioritization skills.

• Have a minimum of 3+ years' experience working as a Business Support Administrator, Documentation Specialist, in delivering a high-quality business solutions service in demanding and pressurized environments.

• Be very comfortable using their own initiative.

• Have the ability to collaborate and communicate effectively with other colleagues.

BGV:

• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.

• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.