Business Sales Manager (Logistics & Last-Mile Delivery)

Job Title: Business Sales Manager
Industry: Logistics, E-commerce & Last-Mile Delivery
Employment Type: Full-Time

Job Responsibilities

• Develop and execute sales strategies to acquire new business clients for logistics, parcel delivery, e-commerce fulfilment and last-mile delivery services.

• Identify and pursue business opportunities with e-commerce platforms, online retailers, SMEs, corporate clients and third-party logistics providers.

• Build and maintain strong relationships with key accounts to drive customer retention, repeat business and revenue growth.

• Source new leads, conduct cold calls, arrange client meetings, deliver sales presentations and negotiate commercial terms.

• Understand clients’ logistics requirements and propose suitable delivery solutions, including parcel collection, sorting, warehousing, fulfilment and door-to-door delivery.

• Prepare quotations, sales proposals, service agreements and tender submissions.

• Work closely with operations, fleet management and customer service teams to ensure smooth service implementation and delivery performance.

• Monitor sales pipelines, revenue targets, pricing strategies, customer feedback and competitor activities.

• Track key sales performance indicators and prepare regular sales reports and business forecasts.

• Identify opportunities to expand existing accounts, introduce new services and improve overall profitability.

Job Requirements

• Diploma or Degree in Business, Logistics, Supply Chain Management or a related discipline.

• Minimum 5 years of experience in B2B sales, business development or key account management, preferably within logistics, courier, parcel delivery or e-commerce fulfilment.

• Proven track record in acquiring new customers, managing corporate accounts and achieving sales targets.

• Strong understanding of last-mile delivery operations, logistics solutions and commercial pricing structures.

• Excellent communication, presentation, negotiation and relationship-building skills.

• Commercially driven, results-oriented and able to work independently in a target-driven environment.

• Proficient in Microsoft Office and sales reporting tools.

• Willingness to travel for client meetings when required.

Key Performance Indicators (KPIs)

• New customer acquisition and conversion rates.

• Monthly and annual sales revenue targets.

• Growth in existing customer accounts.

• Customer retention and satisfaction.

• Sales pipeline development and profitability.
  

  
  Inhouse recruitment