Business Process Manager - Six Sigma Black Belt

Business Process Manager - Six Sigma Black Belt

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Job Description:

Responsibilities

• Provide DMAIC based approach to projects to drive business value for the company, lead focused, collaborative, cross-functional deep-dive workshops for high priority initiatives and bring process and data driven focused approach to support the organization's goals
• Lead & Project Manage large Cross functional initiatives to Improve Customer Experience & Quality
• Lead Postmortem (Lessons learnt) activity for Critical Escalations & Field Issues
• Responsible for the analysis and summary of findings from studies for the purpose of decisions regarding various parameters like Quality, Efficiency, Cost reduction, Customer Satisfaction
• Provide Yellow belt and Green belt training to potential candidates and upon request from the business.
• Provide strong project management skills, expertise in quality management and ability to make major changes in organization – not let things fall through the cracks
• Change management – Drive sustainable change through the organization through collaboration and cross function work. Establish process, procedures to ensure sustainability of project results

What you need to bring:

Skills and Competences

• Six Sigma Black Belt Certified with 5 yrs. of experience leading Six sigma projects
• Proficiency with statistical techniques, flow charting, business analysis and experience in engineering, supply chain and customer success / services environment in technology industry.
• Proficient using statistical software like Minitab, SAS, Stata, R etc.
• Proficient in Machine learning techniques and application into quality related projects
• Knowledge of Python to extract and manipulate data sets to perform complex data analysis is a plus
• Prior experience of working in an outsourced supply chain environment with contract manufacturers
• Prior experience of working and/or incorporating six sigma techniques and methodologies into the normal way of doing things versus through a "big program"
• Prior experience of managing and facilitating cross functional improvement projects (drive projects and results with the teams that not directly reporting into your function)
• Strong communication skills to manage cross-functional teams and stakeholders across the globe
• Ability to enable organization to become more self-sufficient and self-sustaining in process improvement endeavors
• Ability to influence peer groups and senior executives, and work with globally to distributed teams and functions
• Ability to coach and mentor other resources about six sigma methodology and drive a culture of quality in the organization
• Project Management (PMP) a plus
• Master’s Degree desirable
• Experience with other continuous improvement methodologies like Kaizen, Lean etc.
• Moderate travel will be required
• Self starter with ability to manage projects independently & ability to flexibly work with stakeholders across globe

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#costarica

Job:

Services

Job Level:

TCP_04

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

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